Server | The Owners Box

Omni Hotels & Spas•Dallas, TX

12d

About The Position

The Server at The Owners Box provides efficient, friendly customer service and maintains a clean, professional, high-quality bar and service area. The role involves setting up service areas, taking and delivering orders, checking on guests, keeping supplies stocked, and supporting the bartender as needed. Servers also help guests navigate the hotel and follow company standards for service, cash handling, safety, security, and professional conduct.

Requirements

TABC certification is required.
Food Handler certification is required.
Ability to speak fluent English.
Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

Previous serving experience is preferred.

Responsibilities

Set up and maintain a clean, efficient bar service area throughout the shift.
Provide guest service using the Moments of Service guidelines.
Ring orders into Micros and deliver orders to tables.
Check back with guests continually.
Keep supplies stocked.
Clean, clear, and reset service areas.
Protect the hotel from liability related to over-serving guests.
Complete duties assigned by the manager.
Assist the bartender when needed.
Ensure tables are set up properly.
Help guests locate other areas of the hotel, walking them to their destination when possible.
Attend designated staff meetings and training sessions.
Maintain familiarity with food and drink menus.
Follow cash-handling standards.
Follow company policies and procedures, maintain a clean uniform and professional personal appearance, protect confidential information, and safeguard company assets.
Follow company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.