Server - PT | The Owners Box

Omni Hotels & Resorts•Dallas, TX

1d•Onsite

About The Position

The Server provides efficient, friendly customer service and maintains a clean, professional, high-quality bar. The role includes setting up and maintaining the service area, entering and delivering orders, checking on guests, keeping supplies stocked, and assisting the bartender as needed. The Server follows guest-service guidelines, company policies, cash-handling standards, and safety procedures, and helps guests navigate the hotel. A flexible schedule, including weekends and holidays, is required.

Requirements

TABC certification required.
Food Handler certification required.
Fluent English required.
Must be able to work a flexible schedule, including weekends and holidays.

Nice To Haves

Previous serving experience preferred.

Responsibilities

Properly set up and maintain a clean, efficient bar service area throughout the shift.
Provide guest service using the Moments of Service guidelines.
Enter orders into Micros and deliver orders to tables.
Continually check back with guests.
Keep supplies stocked.
Clean, clear, and reset service areas.
Protect the hotel from liability related to over-serving guests.
Complete duties assigned by the manager.
Assist the bartender when needed.
Ensure tables are properly set up.
Help guests locate other areas of the hotel and walk them to their destination when possible.
Attend designated staff meetings and training sessions.
Maintain familiarity with food and drink menus.
Adhere to cash-handling standards.
Follow company policies and procedures, maintain a clean uniform and professional appearance, protect confidential information, and safeguard company assets.
Follow company safety and security policies, report accidents, injuries, and unsafe work conditions, and complete safety training and certifications.