Barback | The Owners Box

Omni Hotels & Resorts•Dallas, TX

22h•Onsite

About The Position

The Barback supports servers and bartenders in delivering personalized guest service. The role requires understanding cocktail and beverage menus and anticipating bartenders’ needs so that products and supplies are available. The Barback maintains service standards, follows hotel standards and local laws, and supports health, safety, sanitation, and inspection readiness. The position also includes banquet bar setup and breakdown, equipment and work-area cleaning, inventory-conscious preparation, guest complaint resolution, and participation in required training and meetings.

Requirements

Hands-on food and beverage knowledge and a comprehensive working knowledge of the hospitality business.
Maintain a positive, professional demeanor and composure.
Ability to engage guests at all levels and provide warm, engaging, personalized service.
Ability to communicate clearly and pleasantly in spoken and written English with guests, management, and coworkers.
Ability to work a variety of shifts, including weekends and holidays.
Ability to work in a fast-paced environment and handle multiple priorities.
Valid TABC and Food Handlers certificates upon hire.

Nice To Haves

A minimum of 1 year of relevant bar experience in a large convention hotel is strongly preferred.

Responsibilities

Maintain and refine service standards and ensure compliance with hotel standards and local laws.
Follow health, safety, and sanitation standards and prepare daily for health department and Ecosure inspections.
Maintain knowledge of alcoholic beverages and all food and beverage menu items.
Perform assigned banquet side work, including cleaning bar and beverage equipment, portable bars, back bars, and surrounding walls and carpets.
Provide positive guest service and respond appropriately to complaints to help turn dissatisfied guests into return guests.
Help control food and beverage quantities by avoiding over- or under-preparation.
Assist with setup and breakdown of banquet bar areas.
Attend required department trainings and meetings.
Perform other duties required by leadership.