Barback | The Owners Box

Omni Hotels & Spas•Dallas, TX

22h

About The Position

The Barback supports servers and bartenders in providing personalized guest service at The Owners Box. The role requires anticipating guest and bartender needs, understanding the cocktail and beverage menus, and ensuring products and supplies are available. The Barback also maintains service standards and complies with hotel, local law, health, safety, and sanitation requirements.

Requirements

Hands-on food and beverage knowledge and a comprehensive working knowledge of the hospitality business.
Ability to maintain a positive and professional demeanor and composure.
Proven ability to engage guests at all levels.
Passion for providing warm, engaging, and personalized service.
Ability to communicate clearly and pleasantly in spoken and written English with guests, management, and coworkers.
Ability to work a variety of shifts, including weekends and holidays.
Ability to work in a fast-paced environment and handle multiple priorities.
Valid TABC and Food Handlers certificates upon hire.

Nice To Haves

A minimum of 1 year of relevant bar experience in a large convention hotel is strongly preferred.

Responsibilities

Maintain and refine service standards.
Ensure compliance with hotel standards, local laws, and health, safety, and sanitation standards.
Prepare daily for health department and Ecosure inspections.
Maintain knowledge of alcoholic beverages and all food and beverage menu items.
Perform assigned banquet side work, including cleaning bar and beverage equipment, portable bars, back bars, and surrounding walls and carpets.
Provide positive guest service and respond to complaints with appropriate actions to encourage dissatisfied guests to return.
Help control food and beverage quantities by avoiding over- or under-preparation.
Assist with setup and breakdown of banquet bar areas.
Attend required department trainings and meetings.
Perform other duties required by leadership.