Dining Room Attendant- PM- Part Time

PCH Hotels & Resorts • Opelika, AL

13d • Onsite

About The Position

As a member of our hospitality team, the primary responsibility of a Dining Room Attendant is to ensure a smooth dining experience in the hotel’s Restaurant outlets by carrying dirty dishes from the dining room and ensuring that table tops and chairs are clean. This role is essential for creating a positive and enjoyable dining experience for our guests by creating a positive first impression with a warm smile and addressing guests by name whenever possible. This role is also responsible for replenishing clean linens, silverware, glassware, and dishes and supporting Servers by supplying the service bar with items like soups, salads, and desserts, as well as serving iced water and butter to guests as they are first seated. Maintain a positive and friendly demeanor, providing excellent customer service to guests. Attend daily menu classes to stay informed about new dishes, ingredients, and presentation techniques. Set up tray jacks and bus tubs, ensuring they are ready for use. Carry dirty dishes from the dining room to the dish line and break down trays and bus tubs for efficient cleaning. Wipe table tops and chairs with a damp cloth, maintaining cleanliness and presentation standards. Clear dirty dishes off tables, stack them neatly on trays and promptly remove them from the dining area. Ensure the dining room remains clean and tidy throughout the seating, attending to spills and maintaining a pleasant atmosphere. Assist servers by promptly providing any additional items they may need during service. Clean and maintain the tea/coffee area, ensuring cleanliness and availability of supplies. Vacuum, sweep, and mop all floors at the end of the shift, ensuring a clean and safe environment for guests and staff. Complete all assigned side work duties, such as restocking condiments, folding napkins, or organizing menus. Be willing to assist in other positions, such as hosting or food running, as needed to support the smooth operation of the dining room. Report gratuities received following company guidelines and in compliance with federal laws.

Requirements

• Ability to create a positive first impression with a warm smile.
• Ability to address guests by name whenever possible.
• Ability to maintain a positive and friendly demeanor.
• Ability to provide excellent customer service to guests.
• Willingness to attend daily menu classes.
• Willingness to assist in other positions, such as hosting or food running, as needed.
• Willingness to report gratuities received following company guidelines and in compliance with federal laws.

Responsibilities

• Carry dirty dishes from the dining room to the dish line.
• Ensure table tops and chairs are clean.
• Create a positive first impression with a warm smile and address guests by name whenever possible.
• Replenish clean linens, silverware, glassware, and dishes.
• Support Servers by supplying the service bar with items like soups, salads, and desserts.
• Serve iced water and butter to guests as they are first seated.
• Maintain a positive and friendly demeanor, providing excellent customer service to guests.
• Attend daily menu classes to stay informed about new dishes, ingredients, and presentation techniques.
• Set up tray jacks and bus tubs, ensuring they are ready for use.
• Break down trays and bus tubs for efficient cleaning.
• Wipe table tops and chairs with a damp cloth.
• Clear dirty dishes off tables, stack them neatly on trays and promptly remove them from the dining area.
• Ensure the dining room remains clean and tidy throughout the seating, attending to spills and maintaining a pleasant atmosphere.
• Assist servers by promptly providing any additional items they may need during service.
• Clean and maintain the tea/coffee area, ensuring cleanliness and availability of supplies.
• Vacuum, sweep, and mop all floors at the end of the shift.
• Complete all assigned side work duties, such as restocking condiments, folding napkins, or organizing menus.
• Assist in other positions, such as hosting or food running, as needed.
• Report gratuities received following company guidelines and in compliance with federal laws.

Benefits

• Discounts at PCH properties, including Restaurant, Retail, Spas, and Hotel Stays
• Deeply discounted golf at all Robert Trent Jones Golf Trail facilities
• Worldwide hotel discounts through Marriott
• Tuition reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed