Dining Room Attendant PT | Cafe Herrera

Omni Hotels & Spas•Dallas, TX

About The Position

Cafe Herrera is seeking enthusiastic, ambitious, guest-oriented individuals to join its service team. The Dining Room Attendant supports restaurant service by providing guests with friendly, professional interactions and high-quality customer service while maintaining organization and assisting the team. The role offers an opportunity to develop multiple skill sets and build a career in Food & Beverage at Omni Dallas Hotel. Work takes place in the hotel interior, dining room, and restaurant kitchen, with occasional travel around the resort property. The position requires flexible shifts, including nights, weekends, and holidays, and exposure to cleaning chemicals.

Requirements

  • Have unexpired Food Handlers and TABC credentials, or obtain them upon hire.
  • Clearly and pleasantly communicate with guests, members, management, and co-workers, in person and by telephone.
  • Work in a fast-paced environment and multitask.
  • Work flexible shifts, including nights, weekends, and holidays.
  • Stand and walk for an extended period or an entire shift.
  • Move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Responsibilities

  • Maintain regular attendance according to Omni standards and the schedule, which varies with resort needs.
  • Maintain a high standard of personal appearance and grooming, including proper attire or uniform and a name tag.
  • Provide friendly, professional service to members and guests while following proper steps of service.
  • Wipe down service trays daily using fresh sanitizer water.
  • Bus tables.
  • Stock supplies and maintain a full ice supply for side stations.
  • Put away product delivery items.
  • Transport prepared food from the kitchen to the floor in a timely manner.
  • Ensure expo food items are covered and dated, and discard expired items.
  • Set tables with clean, pressed linen, china, silverware, and glassware.
  • Keep furniture and floors clean and arranged according to specifications.
  • Assist servers during operating hours to meet business demands, including refilling guest drinks.
  • Remove extra table settings.
  • Inspect and clean the coffee maker or urn, cappuccino machine, beverage machines, trays, dishware, silverware, and glassware.
  • Maintain familiarity with menus and knowledge of beverage offerings.
  • Always wear gloves when handling food.
  • Maintain knowledge of the resort property.
  • Attend department meetings and required training.
  • Perform other duties as assigned by management.
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