Dining Hospitality Manager
About The Position
The Village at Orchard Ridge is seeking a full-time Dining Hospitality Manager to oversee daily dining operations and foster a culture of hospitality, teamwork, and service excellence at its senior living community. The role focuses on delivering personalized, resident-centered dining experiences across multiple venues and events, while ensuring high standards of service, food presentation, cleanliness, and customer satisfaction. The manager leads and develops the dining team, builds relationships with residents and families, and collaborates with culinary leadership on dining programs and special events. The position also supports staffing and scheduling, compliance, budgeting, inventory management, and operational planning.
Requirements
- Previous experience in hospitality, restaurant operations, dining services, hotel management, country club operations, or senior living dining.
- Proven leadership experience managing and motivating teams.
- Strong customer service, communication, and problem-solving skills.
- Ability to prioritize multiple responsibilities in a fast-paced environment.
- Passion for creating exceptional guest and resident experiences.
- Knowledge of food service operations, sanitation standards, and hospitality best practices.
- Ability to read and write English.
Nice To Haves
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Responsibilities
- Lead, coach, and develop dining team members to deliver exceptional experiences for residents and guests.
- Ensure high standards of food service, presentation, cleanliness, and customer satisfaction.
- Manage daily dining room operations and coordinate service across multiple dining venues and events.
- Build relationships with residents and families, addressing feedback promptly and professionally.
- Collaborate with culinary leadership to create dining programs, special events, and celebrations.
- Monitor staffing levels, scheduling, and labor effectiveness.
- Ensure compliance with health, safety, sanitation, and regulatory standards.
- Assist with budgeting, inventory management, and operational planning.
- Foster a welcoming, resident-centered environment.
Benefits
- Earn up to five weeks of PTO in the first year.
- 403(b) retirement plan with employer matching.
- Medical, dental, and vision insurance plans.
- Employer-paid life and disability insurance.
- Pet insurance.
- Team member recognition programs and discounted meals.
- Up to $4,000 annual tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
