Digital Solutions Specialist

Orrick Herrington & Sutcliffe LLP • New York, NY

2d • Hybrid

About The Position

Orrick is hiring a Digital Solutions Specialist to provide hands-on execution and overflow support to the Communications Digital Solutions team. This hybrid role is based in the firm’s New York office and focuses on day-to-day digital publishing and operational support across core digital channels, primarily orrick.com and other public-facing websites, with additional support for the firm’s intranet (Portal).

The role publishes and maintains website content, supports internal sites and portals, and contributes to digital content analytics and optimization. The specialist works within established editorial, tagging, quality-assurance, brand, content, and data guidelines, and provides support across digital workstreams as priorities shift.

Requirements

• Four-year college degree or equivalent work experience.
• Five years of experience working in professional services.
• Experience working with web content management systems.
• Previous experience supporting websites, digital communications, or online content publishing in a professional or institutional environment, such as professional services, communications, media, or marketing.
• Strong attention to detail and a careful, quality-focused approach to work.
• Ability to follow established processes and work confidently within defined brand, content, and data guidelines and standards.
• Comfort working across multiple systems and handling varied tasks in a support role.
• Reliable and organized, with the ability to manage multiple concurrent tasks.
• Clear and professional communication skills and ability to work effectively with colleagues across time zones and geographies.
• Adaptable and practical, with willingness to support different digital workstreams as priorities shift.
• Comfort working in a structured professional services environment, with appropriate attention to confidentiality and accuracy.

Nice To Haves

• Sitecore experience.
• Familiarity with basic HTML and CSS.
• Experience supporting email campaigns or social media publishing.

Responsibilities

• Publish and update orrick.com content, including news items, thought leadership, practice and sector pages, and lawyer biographies.
• Support new content launches and routine updates using the firm’s content management systems, primarily Sitecore and some WordPress.
• Help create bespoke presentations of key content using CMS templates and options, along with tailored HTML and CSS.
• Apply established editorial, tagging, and quality-assurance processes to ensure accuracy, consistency, and compliance with firm standards across regions.
• Assist with routine content audits, clean-up activities, and maintenance tracking using shared tools and spreadsheets.
• Support content updates for internal-facing sites, such as the Portal, intranet, and Tech Studio-related pages.
• Post updates and resources to support internal communications and information sharing.
• Support measurement and reporting on digital content performance and impact, including producing Google Analytics reports.
• Contribute to efforts to optimize digital content for accessibility, search engines, and AI agents.

Benefits

• Medical, dental, vision, and life insurance.
• Mental well-being programs.
• Child, family, elder, and pet care benefits.
• Short- and long-term disability benefits.
• Parental leave benefits.
• Health savings account contributions with applicable medical plans.
• Flexible spending accounts.
• 401(k) program.
• Paid time off.
• Paid holidays.
• Potential annual discretionary merit bonus based on firm and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level