Digital Solution Engineering

Microsoft • San Diego, CA

1d • $106,400 - $222,600

About The Position

As a Digital Security Engineer on Microsoft’s Small Medium Enterprises and Channel (SME&C) team, you will help execute solution sales strategies, sell cloud services and platforms to managed customers, and advance AI and digital transformation for customers, partners, and Microsoft. You will work with virtual teams of sales, technical, partner, and consulting resources, focusing on extended detection and response (XDR), zero trust, cloud security, and Microsoft Purview. The role helps customers protect and govern sensitive data, meet regulatory compliance requirements, and maintain customer and employee privacy.

You will combine consultative selling with technical expertise across Microsoft and non-Microsoft cloud-based security and compliance solutions, architectures, programs, and technologies. The position includes customer engagement, solution design and demonstrations, partner collaboration, technical leadership, and feedback to product and engineering teams. It offers opportunities to strengthen solution sales and collaboration skills and deepen cloud expertise.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field and 4+ years of technical pre-sales or technical consulting experience, or equivalent experience.
• 4+ years of experience with cloud and hybrid or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.

Nice To Haves

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field and 8+ years of technical pre-sales or technical consulting experience, or equivalent experience.
• Certification in relevant Microsoft or industry technologies or disciplines, such as Microsoft Office 365, Power BI, Azure Administrator, Architecture, or Development exams, Cloud Platform Technologies, Information Security, or Architecture.

Responsibilities

• Represent the voice of the customer by gathering and sharing feedback, blockers, insights, and resources across territories, and communicate customer insights to product and engineering teams.
• Capture customer and competitor knowledge across solution areas and provide it to product and engineering teams to improve capabilities and inform competitive strategies.
• Contribute strategic, technical, and partner input to strategy development using knowledge of Microsoft capabilities, partners, and competitors.
• Work with account teams to shape strategic customer win strategies and tailor Microsoft value messaging to the audience.
• Monitor action plans and identify opportunities to promote customer use of prioritized Microsoft solutions and products that support business outcomes.
• Build credibility with customers through customer-context knowledge, cross-solution or portfolio expertise, and technical and industry knowledge.
• Use knowledge of programs and investments, and coordinate with engineering, product, and support teams to address customer blockers.
• Support consistent, high-quality engagements by following standards, sales and delivery methods, processes, and rules of engagement; seek and incorporate feedback on customer impact.
• Execute solutions to blockers and maximize the impact of customer engagements.
• Engage customer technical and business decision makers, proactively identify needs through technical discovery, and present suitable Microsoft solutions grounded in customer insights and business value.
• Support customer technical buy-in, follow role boundaries and handoff strategies, use relevant tools and programs, and find customer references for engagements.
• Act as a liaison in partner sell-with scenarios, share visibility into partner resources and processes, maintain partner relationships, and identify key partners for early engagement in opportunities.
• Present, apply, and customize architecture patterns for partners, customers, or businesses, and drive cross-workload support for Microsoft solutions.
• Customize demonstration assets and deliver or oversee demonstrations, architecture design sessions, and proof-of-concept sessions; involve partner and customer teams as needed and review partner demonstrations for alignment with Microsoft standards.
• Participate in technical communities, community calls, sessions, and hackathons; mentor others in the technology area and contribute to Customer Executive Briefing Center sessions.
• Share practices internally and promote Microsoft cloud solutions through presentations and engagements with external audiences.
• Deliver group training and one-to-many events, such as workshops and webinars, or use existing enablement programs to educate customers and colleagues.
• Develop domain and architecture expertise by communicating with customers, partners, and colleagues; maintain a readiness plan and identify learning gaps.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level