Digital Solution Engineering

Microsoft • Dallas, TX

1d

About The Position

As a Digital Security Engineer on Microsoft’s Small Medium Enterprises and Channel (SME&C) team, you will use AI and solution-sales strategies to sell cloud services and platforms to managed customers and help customers, partners, and Microsoft advance AI and digital transformation. You will work with virtual teams spanning sales, technical, partner, and consulting resources to support extended detection and response (XDR), zero trust, cloud security, and the Microsoft Purview portfolio. The work helps customers protect and govern sensitive data, meet regulatory compliance requirements, and maintain customer and employee privacy. The role combines consultative selling with technical expertise across Microsoft and non-Microsoft cloud security and compliance solutions, architectures, programs, and technologies.

You will represent customer feedback and competitive insights to product and engineering teams, help shape customer strategies, and drive adoption of Microsoft solutions that support business outcomes. You will engage customer decision makers, discover needs, present business-value-based solutions, and develop demonstrations and proof-of-concept engagements. You will also collaborate with partners, contribute to technical communities and customer briefings, deliver training and presentations, and continually develop your own technical expertise.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field and 4+ years of technical pre-sales or technical consulting experience, or equivalent experience.
• 4+ years of experience with cloud and hybrid or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.

Nice To Haves

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field and 8+ years of technical pre-sales or technical consulting experience, or equivalent experience.
• Certification in relevant Microsoft or industry technologies or disciplines, such as Microsoft Office 365, Power BI, Azure Administrator, Architecture or Development, Cloud Platform Technologies, Information Security, or Architecture.

Responsibilities

• Represent the voice of the customer by identifying and communicating feedback, blockers, insights, and resources across territories for prioritization.
• Provide customer and competitive insights to product and engineering teams to help shape products, services, team capabilities, and compete strategies.
• Contribute strategic, technical, and partner input to strategy development, and work with account teams on customer win strategies and tailored Microsoft value messaging.
• Monitor action plans and identify opportunities to promote customer adoption of prioritized Microsoft solutions and products that support business outcomes.
• Use customer context, portfolio expertise, and technical and market knowledge to build credibility with customers and engage them individually or at scale.
• Use programs and investments, and work with engineering, product, and support teams, to address customer blockers and improve engagement quality and consistency.
• Identify customer needs through technical discovery; present suitable Microsoft solutions anchored in customer insights and business value; and influence technical buy-in.
• Apply sales and delivery methods, rules of engagement, processes, tools, and programs, and find customer references for use in engagements.
• Act as a liaison in partner sell-with scenarios, share visibility into partner resources and processes, maintain partner relationships, and identify suitable go-to partners for opportunities.
• Present and customize architecture patterns and demonstrations, lead design and proof-of-concept sessions, and use partner or customer teams to demonstrate solution capabilities and integration.
• Review partner demonstrations and provide feedback to ensure alignment with Microsoft standards.
• Participate in technical communities, community calls, sessions, and hackathons; respond to community posts; mentor others in the technology area; and contribute to customer executive briefings.
• Share practices internally and promote Microsoft cloud solutions through external presentations and engagements.
• Deliver group training and one-to-many events, such as workshops and webinars, to educate customers and colleagues about Microsoft solution capabilities and benefits.
• Build domain and architecture expertise through communication with customers, partners, and colleagues; develop a readiness plan and identify learning gaps.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level