Digital Production Coordinator (Web/Email)

St. George's University•Great River, NY

About The Position

The Digital Production Coordinator (Web/Email) coordinates the production and delivery of website updates, landing pages, email campaigns, and other digital marketing requests for SGU and RVU across multiple projects. Reporting to the Associate Director of Martech, this role works with brand, creative, internal marketing, technical, and outside agency partners to ensure projects are ready to begin, meet milestones, and are delivered on schedule. The coordinator manages timelines, materials, handoffs, reviews, and approvals, and helps prevent delays through proactive follow-up and clear communication. Day-to-day work includes coordinating weekly email campaigns and website updates, including content and SEO changes and bug fixes, and participating in daily standups with designers, developers, and outside agencies. The role maintains project calendars and documentation, monitors progress, addresses changing priorities and urgent requests, identifies risks, and reports on project status, workloads, deadlines, and outstanding actions. The ideal candidate is organized, detail-oriented, proactive, and effective in a fast-paced, deadline-driven environment. The anticipated salary range is $65,000–$72,000 per year. The final offer may vary based on job-related knowledge, skills, experience, location, and education.

Requirements

At least 1 year of experience in digital production coordination, marketing operations, project coordination, creative traffic management, or a related field; internships count.
Demonstrated ability to manage multiple projects, competing priorities, and tight deadlines in a fast-paced environment.
Strong organizational, time-management, and problem-solving skills, with exceptional attention to detail.
Experience coordinating work across marketing, creative, content, and technical teams.
Familiarity with project management tools such as Jira, Asana, Monday.com, or ClickUp.
Strong written and verbal communication skills, including the confidence to follow up, drive accountability, and escalate issues appropriately.
A proactive, solutions-oriented mindset with ownership, urgency, and commitment to on-time delivery.
Ability to work independently, anticipate project needs, and maintain momentum without constant oversight.
A bachelor's degree in Marketing, Communications, Business Administration, Digital Media, or a related field is preferred; equivalent professional experience in digital production, marketing operations, or project coordination will also be considered.

Nice To Haves

Experience supporting high-volume website production, email marketing campaigns, or digital marketing operations.
Familiarity with website and email production tools, including content management systems and email marketing platforms.
Experience coordinating developers, designers, external agencies, and internal business teams.
Experience improving project intake, task management, and production workflows to increase operational efficiency.

Responsibilities

Coordinate the intake, scheduling, and delivery of website updates, landing pages, email campaigns, and other digital marketing requests.
Set project milestones and deadlines and keep production calendars and task assignments up to date across multiple projects.
Check progress daily, address slipping work, and take action to help ensure deadlines are met.
Coordinate with brand, creative, internal teams, and outside agencies to keep requests moving and handoffs on time.
Handle urgent requests and changing priorities, and raise risks or scheduling conflicts early.
Collect and organize content, creative assets, specifications, and approvals before production begins; follow up to obtain missing materials and resolve questions.
Coordinate internal and external quality reviews and approvals, including sending review requests with instructions and due dates, following up with reviewers, consolidating feedback, and recording final approvals.
Maintain accurate project tracking and documentation in project management tools.
Create and maintain intake forms, checklists, and handoff steps, and recommend process improvements that reduce delays.
Provide regular updates on project progress, team workload, upcoming deadlines, and open action items.