Digital Product Manager – Hearing Aid
About The Position
An established global organization expanding into prescription hearing healthcare is seeking an experienced Digital Product Manager to help develop and build its digital hearing healthcare ecosystem from the ground up. The role focuses on technologies connecting prescription hearing aids, hearing care professionals, and patients, including mobile applications, fitting and clinician software, device connectivity, cloud platforms, and related digital solutions. The Digital Product Manager works directly with software engineering, R&D, UI/UX, and cross-functional teams to define requirements, prioritize development, test solutions, and deliver practical, user-friendly digital products. This is a hands-on individual contributor position, not a traditional strategic leadership or team management role. The position is on-site in Minnetonka, Minnesota, reports to the VP of R&D, and may require up to 20% domestic and international travel. Collaboration with global teams across multiple time zones is expected.
Requirements
- At least 5 years of experience in digital product management, product ownership, software product development, UX, clinical technology, or a related field, including direct experience in the prescription hearing aid industry.
- Hands-on experience developing or delivering digital products, such as mobile applications, connected hearing devices, fitting or clinician software, cloud platforms, or related digital health solutions.
- Strong understanding of audiology, prescription hearing aids, fitting workflows, and the needs of hearing care professionals and patients.
- Experience collaborating with software engineering teams throughout product development, testing, launch, and ongoing improvement.
Responsibilities
- Manage day-to-day digital product development activities, including product roadmaps, requirements, priorities, and feature decisions.
- Collaborate with software engineering and R&D teams throughout product development, testing, and release.
- Help develop digital solutions across mobile applications, fitting and clinician software, device connectivity, firmware, cloud services, APIs, and remote care technologies.
- Define product requirements, user stories, acceptance criteria, and development priorities.
- Review software builds, participate in testing, identify issues, and work with technical teams to develop solutions.
- Conduct customer research, usability testing, workflow evaluations, and concept validation to improve digital experiences.
- Gather feedback from audiologists, hearing care professionals, patients, and internal stakeholders to identify opportunities for improvement.
- Collaborate with the Hearing Aid Product Manager to ensure digital solutions integrate effectively with physical hearing devices.
- Work with Regulatory, Quality, Privacy, and Cybersecurity teams to support product compliance, validation, and release readiness.
- Coordinate digital product launches and updates with Marketing, Sales, Training, and Customer Support.
- Monitor product adoption, engagement, usability, reliability, customer satisfaction, and other performance metrics.
- Identify opportunities to simplify existing hearing healthcare workflows and improve the experience for patients and hearing care professionals.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
