Pickup

Meijer•Toledo, OH

About The Position

The Digital Clerk fulfills customers’ online curbside orders and supports a smooth, friendly pickup experience. The role involves shopping for orders throughout the store, verifying and bagging products, staging orders appropriately, and helping customers complete curbside pickups. The clerk also supports customer satisfaction through courteous service, accurate order fulfillment, and adherence to food safety and store procedures. Training is provided.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
At least 1 year of experience.
Detail-oriented, organized, and dependable.
Ability to follow procedures efficiently and consistently.
Ability to perform physical tasks including lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Provide courteous service in the curbside pickup area through accurate order fulfillment and payment collection.
Greet customers in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.