Pickup Team Member

Meijer•Belleville, MI

4d•Onsite

About The Position

The Pickup Team Member, also described as a Digital Clerk, fulfills customers’ online curbside orders and creates a smooth, friendly pickup experience. The role involves receiving daily workflow through a dashboard, shopping and verifying items throughout the store, staging orders, and providing curbside service, including payment collection. Team members follow food safety and bagging standards, keep the pickup area ready for customers, and support other tasks as needed. Training is provided.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
At least 1 year of experience.
Detail-oriented, organized, and dependable.
Able to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Provide courteous, accurate service in the curbside pickup area, including collecting payment for carside orders.
Greet customers in person and on the phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly by partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag them according to standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.