Pickup Team Member

Meijer•Belleville, MI

About The Position

This position fulfills customers’ online curbside orders and helps provide a smooth, friendly pickup experience. The team member receives daily workflow through a dashboard, shops and verifies items throughout the store, prepares and stages orders, and assists customers at the Meijer Pickup area. The role supports customer loyalty and satisfaction through accurate order fulfillment, payment collection, courteous service, and attention to food safety and store procedures. Training is provided.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Able to follow procedures efficiently and consistently.
Ability to lift, bend, twist, and stand for extended periods.

Nice To Haves

Prior retail experience.
Past cashier experience.
Past online ordering experience.

Responsibilities

Provide courteous service at the curbside pickup area through accurate order fulfillment and payment collection.
Greet customers in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.