Digital Campaign Coordinator - Media Partners
About The Position
The Digital Campaign Coordinator – Media Partners serves as the operational and communication hub between Townsquare Ignite and its external Media Partners, including media companies and agencies. The role supports established partner relationships by facilitating communication, campaign execution, and ongoing performance management. The coordinator works with partner stakeholders, Ignite sales leadership, campaign managers, and internal buying teams to help ensure campaigns are launched accurately, optimized effectively, and supported with proactive, professional communication. Success is measured by seamless campaign execution, partner satisfaction, and scalable support that strengthens long-term partnerships. This collaborative, detail-oriented position combines client-facing communication with technical coordination and campaign management support. Before a sale, the coordinator participates in partner strategy discussions, helps develop proposals, responds to partner inquiries, and ensures campaign details are documented and communicated before launch. After a sale, the coordinator organizes setup information, confirms insertion orders, supports campaign launch and troubleshooting, monitors performance, coordinates reporting and recommendations, tracks deadlines and deliverables, and communicates updates and insights to partners. This is a remote, work-from-home position requiring close collaboration with a team. The stated base pay and total compensation range is $50,000–$55,000 USD. Applicants must be eligible to work in the U.S.
Requirements
- At least 1 year of experience in digital advertising.
- A four-year college degree or comparable work experience.
- Strong time management, prioritization, follow-up, attention to detail, and deadline-management skills.
- Exceptional communication skills and experience leading interdepartmental projects.
- Experience with digital ad messaging best practices; building ads is not required.
- Active listening, clear communication, professional telephone skills, effective business writing, and excellent grammar.
- Strong interpersonal and collaboration skills, including the ability to maintain composure in difficult situations.
Responsibilities
- Participate in strategy conversations with Media Partners to understand client objectives, KPIs, and targeting needs.
- Collaborate with Ignite sales and internal teams to develop proposals aligned with partner and end-client goals.
- Respond to Media Partner inquiries within 24 hours with clear, professional, data-backed recommendations.
- Document and communicate targeting, budget, flight dates, KPIs, and creative specifications before campaign launch.
- Gather and organize campaign details, confirm insertion orders, and collaborate with Digital Campaign Managers to support accurate trafficking, pacing, and delivery.
- Serve as a primary day-to-day point of contact for Media Partners on campaign status, updates, and troubleshooting.
- Review reporting dashboards and performance data to identify trends, optimization opportunities, and upsell potential.
- Prepare and deliver clear, actionable performance summaries, insights, and recommendations to Media Partners.
- Maintain detailed documentation, track deadlines, and ensure deliverables are completed accurately and on time.
- Proactively communicate product updates, timeline changes, and performance insights to strengthen partner relationships.
Benefits
- Three weeks of paid time off and nine paid holidays.
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Casual, high-energy work environment.
- Opportunity for upward mobility.
- Company-provided laptop.
- Comprehensive training program and a positive, supportive culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
