Digital Account Manager

ChampionX•Dickinson, ND

About The Position

ChampionX is hiring a Digital Account Manager in Williston or Dickinson, North Dakota. The role remotely monitors Tank Level Monitors (TLM) to increase production efficiency and perform critical operational tasks that maximize well optimization. The position works with business partners, account leads, customers, technical teams, and other internal functions to identify opportunities, develop solutions, support digital products, and provide project updates. Some travel is required to support business needs and receive training. Sponsorship is not available for this role.

Requirements

Bachelor’s degree in Business, Information Technology, or a related field.
Experience with business intelligence solutions such as SSRS, Power BI, and SQL.
Ability to resolve problems independently and take appropriate action in a timely and professional manner.
Experience managing multiple priorities in a fast-paced, growth-oriented environment.
Experience working with global cross-functional teams and collaborating with people from different disciplines and levels of technical expertise.
Excellent verbal and written communication skills.

Nice To Haves

Three or more years of IT experience or experience in related areas.
Three or more years of experience in a business environment performing analysis, requirements gathering, and problem-solving.
Experience in technical sales, finance, or sales support functions.
Project management training or experience.

Responsibilities

Communicate and collaborate with business partners to define solutions addressing opportunities.
Build relationships with other RAMs across US Land to share best practices.
Use internal relationships across Marketing, RDE, the TEAMS Center, Corporate Accounts, O2C, Management, Business Development, and Operations to accomplish goals.
Liaise with technical resources on core Digital Solutions and Corporate IT teams.
Build visual management tools to identify and address key business opportunities.
Develop digital tools and compile data trends into Power BI.
Maintain project information and provide accurate project status updates to stakeholders.
Define and follow best practices.
Proactively identify opportunities to improve digital solutions or processes.
Support the product throughout its life cycle and manage design and development phases.
Meet Goal Zero safety expectations, including full compliance with safety reporting and training.
Coach, mentor, and provide feedback to team members.
Build relationships with account leads and key customer stakeholders.
Attend key customer meetings with account leads and provide support, including quarterly and yearly account reviews.
Assist with customer meeting preparation through dashboards.
Remotely monitor Tank Level Monitors to increase production efficiency and support well optimization.