Digital Account Manager

Ball Arena • Denver, CO

2d

About The Position

The Digital Account Manager is an integral member of the Outdoor Sportsman Group team, responsible for driving digital advertising revenue and managing all aspects of digital campaigns. The role develops media plans and ensures campaigns are successfully implemented across various platforms, from post-sale order intake and creative collection through launch, optimization, reporting, invoicing, and wrap-up. The position coordinates with sales and cross-functional teams to deliver campaigns accurately, efficiently, and in line with client objectives and expectations.

This description summarizes the general level of work and is not intended to be all-inclusive. Duties may change based on business needs, and responsibilities may be added or removed at the discretion of the supervisor and/or hiring authority.

Requirements

• Minimum 3 years of professional experience within the account management field is preferred.
• Bachelor’s degree and/or a combination of degree and experience is required.
• Experience managing client relationships in a digital advertising, media, publisher, agency, or marketing environment.
• Knowledge of digital media planning, campaign management, ad operations workflows, and advertising technologies.
• Experience coordinating complex advertising campaigns from planning through execution and completion.
• Understanding of digital advertising concepts, including display, video, native, sponsorships, programmatic, audience targeting, measurement, and reporting.
• Strong analytical skills, including the ability to interpret campaign performance data and communicate actionable recommendations.
• Excellent project management, organizational, and time management skills.
• Exceptional verbal, written, presentation, and client-facing communication skills.
• Demonstrated ability to collaborate effectively across sales, ad operations, marketing, finance, and other cross-functional teams.
• Ability to adapt to changing priorities and thrive in a fast-paced, deadline-driven environment.

Responsibilities

• Collaborate with sales teams to develop media plans, proposals, and campaign recommendations aligned with client objectives, target audiences, KPIs, and budgets.
• Manage the complete post-sale campaign lifecycle, including order intake, creative asset collection, launch coordination, optimization, reporting, invoicing, and campaign wrap-up.
• Coordinate campaign launches and execution by ensuring creative assets, targeting parameters, tracking requirements, deliverables, billing information, and reporting requirements are received, documented, and executed accurately.
• Partner with Account Executives to manage client expectations, timelines, deliverables, and campaign milestones.
• Collaborate with Ad Operations, Pricing & Planning, Marketing, Editorial, Creative Services, Research, and Finance to support successful campaign implementation, fulfillment, and operational efficiency.
• Maintain detailed records in CRM, order management, and campaign management systems to support forecasting, reporting, invoicing, and operational efficiency.
• Identify opportunities to improve processes, workflows, campaign execution standards, and client service practices.

Benefits

• 12 paid company holidays
• Health insurance (medical, dental, and vision)
• Paid time off (PTO)
• Life insurance
• Short- and long-term disability
• Health Savings Account (HSA)
• Flexible Spending plans (FSAs)
• 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level