Digital Account Manager - NBCU Local

NBCUniversal•New York, NY
•$70,000 - $75,000•Hybrid

About The Position

The Local Digital Account Manager works with NBCU Local’s Digital and Linear Sales teams, supporting Account Executives and other key station and local sales office stakeholders. The role develops custom digital sales opportunities for advertisers and coordinates the execution and fulfillment of digital campaigns and associated revenue. The position supports proposal development and pricing, creates media plans, books and manages campaigns, monitors campaign delivery, and coordinates trafficking, reporting, optimization, and billing. It provides sales teams and clients with campaign updates and performance recommendations while working closely with traffic, operations, and finance teams.

Requirements

  • Minimum 2–3 years of experience in digital sales support, preferably within an operations organization.
  • Familiarity with Operative One or a similar order management system.
  • Familiarity with ad-serving systems such as FreeWheel or DFP.
  • Familiarity with Excel.
  • Understanding of digital billing and invoicing.
  • Strong analytical and interpersonal skills, with the ability to work independently and collaboratively.
  • Expertise in post-sales operations.
  • Excellent verbal and written communication skills.
  • Excellent problem-solving and decision-making skills.
  • Strong organizational skills and attention to detail.
  • Proactive and inventive approach.
  • Flexibility and ability to adapt quickly to change.
  • Must have unrestricted authorization to work in the United States.
  • Must submit a resume/CV online to be considered.

Nice To Haves

  • A four-year college degree or equivalent experience is preferred.
  • Fluency in Excel, including building custom reports, managing and analyzing large data sets, and using pivot tables and XLOOKUP/VLOOKUP.

Responsibilities

  • Support the sales force with RFP, pricing, and planning processes, including analyzing available inventory and preparing sellable digital media proposals for agencies and direct advertisers.
  • Create template media plans for custom and off-the-shelf marketing ideas.
  • Use Wide Orbit Traffic and Operative One’s Finance module to book, bill, and invoice digital campaigns.
  • Use Operative One to book and manage digital campaign products.
  • Monitor live campaign pacing and delivery.
  • Develop strategic reallocations and optimizations for live campaigns.
  • Coordinate with Account Executives to develop renewal strategies based on client and program insights.
  • Work with the traffic and operations team to schedule, traffic, and implement advertising programs.
  • Pull screenshots and provide campaign pacing and reporting updates to Sales Account Executives for active campaigns.
  • Provide customer service through performance recommendations and campaign optimizations.
  • Monitor first- and/or third-party impression metrics to ensure full delivery.
  • Actualize monthly billing and work with finance to adjust billing and provide clients with accurate invoices.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k).
  • Paid leave.
  • Tuition reimbursement.
  • A variety of other discounts and perks.
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