Device Sales Specialist - OK/KS/NE

ICU Medical•United States,
•Remote

About The Position

The Device Sales Specialist builds and maintains relationships with key decision makers to generate future business opportunities, increase profitability, expand existing accounts, and develop new accounts for ICU Medical products. As part of a regional device and technology team, the specialist identifies and closes opportunities for ICU infusion devices, including the Plum 360, LifeCare PCA, dedicated infusion sets, MedNet safety software, and IV EMR connectivity. The role requires clinical and technical product expertise, consultative selling, customer relationship development, territory management, and contract negotiation. This is a field-based role, performed remotely from an eligible state, in a home office and at customer locations. Travel is typically 50% of the time. The position may involve sitting, standing, and walking for extended periods, and occasional weekend or night work when necessary. The role requires a valid driver’s license and compliance with company driver requirements. ICU Medical requires active compliance with customer-site credentialing requirements, including COVID-19 vaccination.

Requirements

  • At least 18 years of age.
  • Bachelor’s degree from an accredited college or university.
  • At least 5 years of medical sales experience selling capital equipment, medical devices, or software in a hospital environment.
  • Proven record of meeting quota or growing a territory, developing existing customer relationships with Supply Chain, achieving and exceeding sales targets, and growing new business.
  • Experience working in a team environment.
  • Active and current compliance with customer-site credentialing requirements, including COVID-19 vaccination.
  • Valid driver’s license and compliance with the Authorized Driver Policy to drive on behalf of the company.
  • Self-motivated, energetic, professional, and able to perform duties with minimal supervision.
  • Excellent verbal and written communication and presentation skills.
  • Ability to explain complex concepts simply and effectively.
  • Strong organizational skills and ability to multitask.
  • Computer literacy and proficiency in Excel, Word, and Outlook.
  • Strong critical thinking, analytical, and problem-solving skills.
  • Desire to support others’ success while pursuing individual achievement.

Nice To Haves

  • MBA or MHA.

Responsibilities

  • Meet territory sales quotas for ICU IV infusion device products, dedicated infusion sets, MedNet safety software, and IV EMR connectivity.
  • Deliver presentations on clinical concepts, current products, and the product pipeline to clinicians and executives.
  • Explain how ICU Medical products relate to relevant guidelines and position offerings against competing products.
  • Serve as a clinical expert and consultative problem solver for clinical and supply chain contacts.
  • Maintain technical and commercial expertise in relevant products, technologies, and services, and establish credibility with customer decision makers.
  • Understand the assigned territory, customer base, contracts, pumps, solutions, and distribution models.
  • Conduct product trials and implement ICU Medical products.
  • Develop market knowledge and relationships with clinicians through local professional organization chapters.
  • Build strategic customer relationships across hospitals to drive purchases of ICU Medical infusion devices.
  • Communicate with managers and align sales efforts with company and regional targets.
  • Develop and maintain customer satisfaction.
  • Negotiate contracts with hospital supply chain and administrative organizations.
  • Understand market dynamics and healthcare trends.
  • Work on special projects as they arise.
  • Work occasionally during weekends or nights when necessary.
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