Detail Supervisor (2nd Shift)

Carvana•Rocklin, CA

13d•$23 - $30•Onsite

About The Position

The Detail Supervisor is a front-line supervisor responsible for directly managing and developing a team of hourly associates in a Carvana Inspection Center to achieve production targets. The role oversees the safe movement and assessment of vehicles, team performance, quality, and adherence to processes and standards. The supervisor partners with the Inspection Center General Manager on decisions to repair or reject inventory and trains associates to identify and complete repairs effectively and efficiently. The work takes place in a fast-paced vehicle reconditioning environment. It involves standing for extended periods and frequent movement, and may expose the employee to cold, hot, noisy, or wet conditions and vehicle-maintenance fumes or odors. The position requires use of protective safety equipment. The job requires the ability to work variable schedules, overtime, and weekends. Carvana offers this as a full-time position with pay ranging from $23.00 to $30.00. Benefits include medical, dental, vision, and 401(k) with company match, along with additional perks, wellness programming, and opportunities for skill development and career growth.

Requirements

High school diploma or GED equivalent.
Experience using computers.
Must be at least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
Ability to lift up to 60 pounds independently, primarily from knee to shoulder height, with additional lifting from various levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to maintain high volume and high-quality work in a fast-paced environment.
Ability to delegate tasks effectively to team members.
Ability to communicate and interact effectively and courteously in a professional manner, both verbally and in writing.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime, weekends, and variable schedules as necessary.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting or exceeding production and quality goals.
Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
Oversee the assigned team’s day-to-day activities, identify strengths and weaknesses, and determine improvement opportunities and appropriate actions.
Engage, coach, develop, and manage team performance; provide feedback and demonstrate desired skills.
Create a team environment that encourages positive communication, cohesion, and adherence to Carvana’s values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflicts among team members.
Monitor adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
Train production associates to apply Quality Control standards and identify and complete repairs effectively and efficiently the first time.
Complete repairs effectively and efficiently to minimize rework, re-checks, and production delays.
Work conscientiously to reduce the risk of injury caused by spills or other preventable hazardous conditions.
Manage multiple associates, including employee development and performance management.