Detail Manager - Recon

McDonald Automotive•Littleton, CO

3d•$25 - $28

About The Position

The Detail Manager - Recon leads the dealership’s detailing and reconditioning workflow, ensuring vehicles are completed on time and meet company cleanliness and presentation standards before sale or delivery. The role coordinates priorities and schedules with Recon, Service, Sales, and outside vendors, and oversees a six-person detail crew. The position is based in a shop environment with no direct customer interaction; weekends and major holidays are off. McDonald Automotive is a family-owned and operated company that has served Colorado for over 65 years. The company describes its culture as grounded in respect, integrity, growth, hard work, and trust, and emphasizes building lasting relationships with employees, customers, and the community.

Requirements

At least 3 years of experience in automotive detailing and reconditioning.
Hands-on knowledge of interior and exterior detailing, paint correction, and vehicle presentation standards.
Ability to inspect vehicles and ensure they meet company or dealership quality standards before delivery.
Experience managing a team, setting expectations, holding staff accountable, and maintaining productivity.
Ability to prioritize jobs, manage turnaround times, and coordinate with service, sales, and vendors.
Experience working with outside vendors such as detailers, wheel repair providers, and paintless dent repair providers.
Clear, professional communication with internal teams, including Recon, Service, and Sales, and ability to address issues without escalation.

Responsibilities

Manage workflow, assign jobs, and ensure vehicles are completed on time and ready for sale or delivery.
Inspect completed vehicles and verify they meet company cleanliness and presentation standards before release.
Communicate status updates, prioritize units, and align detailing work with dealership needs.
Train, coach, and monitor detail team members to support efficiency, consistency, and accountability.
Coordinate with third-party vendors, including wheel repair and paintless dent repair providers, to ensure timely service.
Track and maintain detailing chemicals, tools, and equipment to prevent downtime or shortages.
Keep the detail area clean and organized and ensure compliance with safety standards and company policies.
Coordinate detailing schedules and manage vendor scheduling, pickups, and drop-offs.