Designer/Sales Specialist In-Store

The Container Store Inc.•Edina, MN
•$16 - $18•Onsite

About The Position

The Designer/Sales Specialist drives results by designing custom spaces and other storage and organization solutions in store. The role serves as a strong leader and role model, demonstrating excellent selling skills and a focus on exceptional customer service. The specialist collaborates with customers on customized plans, promotes available services, and helps manage projects from initial inquiry through installation. The position also supports sales-floor leadership, store presentation, employee coaching, and company initiatives.

Requirements

  • College degree preferred.
  • 2–5 years of sales and clientele experience preferred.
  • Design experience and spatial intelligence.
  • Excellent communication and follow-up skills.
  • Maintain a professional appearance and comply with the required dress code when representing The Container Store.
  • Knowledge of and passion for trends in the custom closets and retail industry.
  • Strong computer skills.
  • Ability to remain alert and work safely.
  • Commitment to scheduled hours and flexibility to work additional hours based on changing business needs.
  • Ability to communicate clearly and effectively, orally and in writing, at all levels inside and outside the organization.
  • Ability to prioritize mission-critical tasks and focus on high-value projects.
  • Strong time-management and organizational skills, including the ability to manage multiple projects at once.
  • Focused attention to detail and ability to work quickly and accurately under pressure.
  • Ability to make strategic, effective decisions in the best interests of customers and the company while objectively processing information.

Nice To Haves

  • College degree.
  • 2–5 years of sales and clientele experience.

Responsibilities

  • Collaborate with customers to design customized plans in a clear and professional manner.
  • Promote available services during customer interactions, including in-home designing, in-home organizing, installation, financing, and loyalty programs.
  • Close sales efficiently and build repeat and referral business.
  • Communicate with managers and Support Center partners to complete projects from inquiry through installation and achieve sales goals.
  • Lead the sales floor and perform other tasks or duties in partnership with managers.
  • Stay current on company training, selling practices, product knowledge, promotions, processes, and philosophies when interacting with customers and employees.
  • Lead and participate in daily maintenance of the custom space area and the store's visual presentation.
  • Drive, motivate, and support company initiatives by modeling and coaching professional and productive behaviors to help achieve store goals.
  • Use company tools and email proficiently and consistently.

Benefits

  • Starting pay of $16.00 to $18.00 per hour.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) retirement savings plan with optional investment guidance and assistance through Fidelity.
  • Sick pay and paid time off.
  • For full-time associates: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts.
  • Parental leave policies, adoption and surrogacy assistance, and fertility and maternity support program.
  • Paid holidays.
  • Gym membership discounts.
  • Qualified transportation benefits program.
  • Employee discounts on products, custom spaces, services, gift cards, and pet insurance.
  • Service awards, retirement gifts, and recognition for exemplary contributions.
  • Employee Resource and Affinity Groups.
  • Fun and collaborative work environment with opportunities to learn and grow.
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