Designer/Sales Specialist In-Store

The Container Store Inc.•Alpharetta, GA

7d•Onsite

About The Position

The Designer/Sales Specialist drives results in-store by designing custom spaces and storage and organization solutions. This position provides exceptional customer service, demonstrates strong selling skills, leads by example, and supports store goals. The role works with customers and internal partners to move projects from initial inquiry through design and installation, while promoting the company’s services and maintaining the custom space area and store presentation.

Requirements

College degree preferred.
2–5 years of sales and clientele experience preferred.
Design experience and spatial intelligence.
Excellent communication and follow-up skills.
Maintain a professional appearance and follow the required dress code when representing The Container Store.
Knowledge of and passion for trends in the custom closets and retail industry.
Strong computer skills.
Ability to work in a constant state of alertness and in a safe manner.
Commitment to working scheduled hours and flexibility to work additional hours based on changing business needs.
Ability to communicate clearly and effectively, orally and in writing, with people at all levels inside and outside the organization.
Ability to prioritize mission-critical tasks and focus on high-value projects.
Strong time-management and organizational skills, including the ability to manage multiple projects at once.
Focused attention to detail and ability to work quickly and accurately under pressure.
Ability to make strategic, effective decisions in the best interests of customers and the company while objectively processing information.

Nice To Haves

College degree.
2–5 years of sales and clientele experience.

Responsibilities

Collaborate with customers to design customized plans clearly and professionally.
Promote available services during customer interactions, including in-home designing, in-home organizing, installation, financing, and loyalty programs.
Close sales efficiently and build repeat and referral business.
Communicate with managers and Support Center partners to coordinate projects from inquiry through installation and achieve sales goals.
Lead the sales floor and perform other tasks or duties in partnership with managers.
Stay current on company training, selling practices, product knowledge, promotions, processes, and philosophies.
Lead and participate in daily maintenance of the custom space area and the store’s visual presentation.
Represent the brand by driving, motivating, and supporting company initiatives and modeling and coaching professional, productive behaviors to help achieve store goals.
Use company tools and email proficiently and consistently.

Benefits

Competitive health insurance plans.
Dental and vision plans.
401(k) retirement savings plan with optional investment guidance and assistance through Fidelity.
Competitive sick pay and paid time off.
For full-time associates: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts.
Parental leave policies, adoption and surrogacy assistance, and fertility and maternity support program.
Paid holidays.
Gym membership discounts.
Qualified transportation benefits program.
Discounts on company merchandise, custom spaces, services, gift cards, and pet insurance.
Service awards, retirement gifts, recognition for exemplifying company principles, and recognition of exceptional daily contributions.
Employee Resource and Affinity Groups.
Fun and collaborative work environment with opportunities to learn and grow.