Designer/Sales Specialist In-Store

The Container Store•Fort Worth, TX

12d•Onsite

About The Position

The Designer/Sales Specialist drives results by designing custom spaces and other storage and organization solutions in store. This role serves as a strong leader and role model, demonstrates excellent selling skills, and maintains a focus on exceptional customer service. The position collaborates with customers to create customized plans, promotes available services, and supports projects from initial inquiry through installation. It also helps lead the sales floor, maintain the custom space area and store presentation, and coach store employees in support of company initiatives and sales goals. The Container Store is a specialty retailer of storage and organization products. Its culture is built around Foundation Principles that guide relationships with employees, vendors, customers, and communities. The role requires scheduled-hours commitment and flexibility to work additional hours when business needs change. The Container Store promotes a smoke-free, drug-free environment and is an Equal Opportunity Employer that complies with the Americans with Disabilities Act.

Requirements

2–5 years of sales and clientele experience preferred.
Design experience and spatial intelligence.
Excellent communication and follow-up skills.
Maintain a professional appearance and follow the required dress code when representing The Container Store.
Knowledge of and passion for trends in the custom closets and retail industry.
Strong computer skills.
Ability to work in a constant state of alertness and in a safe manner.
Commitment to working scheduled hours and flexibility to work additional hours based on changing business needs.
Ability to communicate clearly and effectively, orally and in writing, at all levels within and outside the organization.
Ability to prioritize mission-critical tasks and focus on the most value-added projects.
Strong time-management and organizational skills, including the ability to manage multiple projects at once.
Focused attention to detail while working quickly and accurately under pressure.
Ability to make strategic and effective decisions in the best interests of customers and the company, objectively processing information.
College degree preferred.

Nice To Haves

College degree.
2–5 years of sales and clientele experience.

Responsibilities

Collaborate with customers to design customized plans in a clear and professional manner.
Promote available services in customer interactions, including in-home designing, in-home organizing, installation, financing, and loyalty.
Close sales efficiently to build repeat and referral business.
Communicate with managers and Support Center partners to complete projects from inquiry through installation and achieve sales goals.
Lead the sales floor and perform other tasks or duties in partnership with managers.
Stay current on company training, selling practices, product knowledge, promotions, processes, and philosophies when interacting with customers and store employees.
Lead and participate in daily maintenance of the custom space area and the store's visual presentation.
Model and coach professional and productive behaviors, and drive, motivate, and support company initiatives to help achieve store goals.
Use company tools and email proficiently and consistently.

Benefits

Competitive health insurance plans.
Dental insurance.
Vision insurance.
401(k) retirement savings plan with optional investment guidance and assistance through Fidelity.
Competitive sick pay and paid time off.
Basic life insurance for full-time associates.
Disability insurance options for full-time associates.
Accident insurance for full-time associates.
Critical illness insurance for full-time associates.
Hospital indemnity insurance for full-time associates.
Flexible spending accounts for full-time associates.
Parental leave policies for full-time associates.
Adoption and surrogacy assistance for full-time associates.
Fertility and maternity support program for full-time associates.
Paid holidays for full-time associates.
Gym membership discounts for full-time associates.
Qualified transportation benefits program for full-time associates.
Employee discounts on merchandise, custom spaces, services, and gift cards.
Pet insurance for full-time associates.
Service awards and retirement gifts.
Employee Resource and Affinity Groups.
Collaborative work environment with opportunities to learn and grow.