Designer/Sales Specialist In-Store

The Container Store•Edina, MN

5d•Onsite

About The Position

The Designer/Sales Specialist drives sales by designing custom spaces and other storage and organization solutions in store. This role demonstrates strong leadership and selling skills while maintaining a focus on exceptional customer service. The specialist collaborates with customers on customized plans, promotes available services, and helps complete projects from initial inquiry through installation. The role also supports store goals by leading on the sales floor, maintaining the custom space area and visual presentation, and modeling professional and productive behaviors. The position is based in a smoke-free, drug-free environment.

Requirements

2–5 years of sales and clientele experience preferred.
Design experience and spatial intelligence.
Excellent communication and follow-up skills.
Maintain a professional appearance and follow the required dress code when representing The Container Store.
Knowledge of and passion for trends in the custom closets and retail industry.
Strong computer skills.
Ability to work in a constant state of alertness and in a safe manner.
Commitment to scheduled hours and flexibility to work additional hours based on changing business needs.
Ability to communicate clearly and effectively, orally and in writing, at all levels within and outside the organization.
Ability to distinguish mission-critical tasks from lower-priority tasks and focus on the most value-added work.
Strong time management and organizational skills, including the ability to manage multiple projects at once.
Focused attention to detail and ability to work quickly and accurately under pressure.
Ability to make strategic, effective decisions in the best interests of customers and the company, objectively processing information.

Nice To Haves

College degree preferred.

Responsibilities

Collaborate with customers to design customized plans in a clear and professional manner.
Promote available services during customer interactions, including in-home designing, in-home organizing, installation, financing, and loyalty programs.
Close sales efficiently to build repeat and referral business.
Communicate with managers and Support Center partners to complete projects from inquiry through installation and achieve sales goals.
Lead the sales floor and perform tasks or duties in partnership with managers.
Stay current on company training, selling practices, product knowledge, promotions, processes, and philosophies.
Lead and participate in daily maintenance of the custom space area and the store’s visual presentation.
Drive, motivate, and support company initiatives by modeling and coaching professional and productive behaviors with store employees.
Use company tools and email proficiently and consistently.

Benefits

Starting pay of $16.00 to $18.00 per hour.
Health insurance.
Dental insurance.
Vision insurance.
401(k) retirement savings plan with optional investment guidance and assistance through Fidelity.
Competitive sick pay and paid time off.
For full-time associates: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts.
For full-time associates: parental leave policies, adoption and surrogacy assistance, and fertility and maternity support program.
For full-time associates: paid holidays, gym membership discounts, and a qualified transportation benefits program.
For full-time associates: employee discounts on products, custom spaces, services, and gift cards; pet insurance is also mentioned.
Service awards, retirement gifts, recognition for exemplifying core principles, and recognition of daily contributions.
Employee Resource and Affinity Groups.
Fun and collaborative work environment with opportunities to learn and grow.