Designer/Sales Specialist In-Store

The Container Store Inc.•Fort Worth, TX

13d•Onsite

About The Position

The Designer/Sales Specialist drives results by designing custom spaces and other storage and organization solutions in store. This role demonstrates strong leadership, excellent selling skills, and a commitment to exceptional customer service. It collaborates with customers to develop customized plans and promotes the company’s available design, organizing, installation, financing, and loyalty services. The position leads the sales floor, supports store initiatives, and helps complete customer projects from initial inquiry through installation. It also maintains the custom space area and visual presentation, stays current on company training and product knowledge, and models professional, productive behaviors for store employees. The Container Store describes itself as a specialty retailer devoted to storage and organization solutions. It offers a collaborative work environment and a benefits package that includes health coverage, retirement savings, paid time off, and other benefits, with additional benefits available to full-time associates.

Requirements

2–5 years of sales and clientele experience preferred.
Design experience and spatial intelligence.
Excellent communication and follow-up skills.
Maintains a professional appearance and follows the required dress code when representing The Container Store.
Knowledge of and passion for trends in the custom closets and retail industry.
Strong computer skills.
Ability to remain alert and work safely.
Commitment to working scheduled hours and flexibility to work additional hours based on changing business needs.
Ability to communicate clearly and effectively, orally and in writing, at all organizational levels and with external contacts.
Ability to prioritize mission-critical tasks and focus on the most value-added projects.
Strong time-management and organizational skills, including the ability to manage multiple projects at once.
Attention to detail and the ability to work quickly and accurately under pressure.
Ability to make strategic, effective decisions in the best interests of customers and the company while objectively processing information.

Nice To Haves

College degree preferred.

Responsibilities

Collaborates with customers to design customized plans in a clear and professional manner.
Promotes available services during customer interactions, including in-home designing, in-home organizing, installation, financing, and loyalty programs.
Focuses on closing sales efficiently and building repeat and referral business.
Communicates with managers and Support Center partners to complete projects from inquiry through installation and achieve sales goals.
Leads the sales floor and performs other tasks or duties in partnership with managers.
Stays current on company training, selling, product knowledge, promotions, processes, and philosophies when interacting with customers and store employees.
Leads and participates in daily maintenance of the custom space area and the store’s visual presentation.
Drives, motivates, and supports company initiatives by modeling and coaching professional and productive behaviors to help achieve store goals.
Uses company tools and email proficiently and consistently.