WE Coconut Point 884 PT Design Studio Spc/Home Stylist

Williams-Sonoma•Estero, FL

1d•Onsite

About The Position

The Design Studio Specialist inspires customers to express themselves in their homes by providing design assistance and helping bring the shopping experience to a seamless close. The role includes one-on-one consultations in stores and customers’ homes, creating and presenting tailored design plans, and completing sales at the cash wrap. The specialist also promotes continued customer engagement with the brand and provides knowledgeable, high-quality service across the design studio assortment and a variety of customer services.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Proven ability to prioritize and handle multiple tasks simultaneously.
One to two years of customer service and retail sales experience; specialty retail experience is preferred but not required.
Must be able to remain mobile on the sales floor for extended periods.
Must be able to lift and mobilize medium to large items weighing up to 75 pounds using appropriate equipment and safety techniques.
Full-time associates are expected to have open availability to meet business needs.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Use design expertise to assist clients in one-on-one consultations in stores and in homes to drive store sales.
Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
Create and present design plans based on clients’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Assist customers and complete sales at the cash wrap, while encouraging continued engagement with the brand.

Benefits

Generous discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.