Design Sales Specialist/Home Stylist, Full Time, San Diego - Pottery Barn

Williams-Sonoma•San Diego, CA

10d•$18 - $22

About The Position

The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes through design expertise, customer service, and sales support. The role provides one-on-one design consultations in-store and in customers’ homes, creates design plans tailored to client needs and preferences, and completes sales while encouraging continued engagement with the Pottery Barn brand. The specialist also supports customers with special services and maintains strong knowledge of products, promotions, and the design studio assortment.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Proven ability to prioritize and handle multiple tasks simultaneously.
1–2 years of customer service and retail sales experience.
Full-time associates are expected to have open availability to meet business needs.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize medium to large items up to 75 lbs. using appropriate equipment and safety techniques.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Provide one-on-one in-store and in-home design consultations to help customers plan their living spaces and drive store sales.
Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
Create and present design plans based on clients’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, merchandise location, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate strong product knowledge, including features and benefits of the design studio assortment.
Assist customers and complete sales at the cash wrap, promoting continued customer engagement with the brand.

Benefits

Competitive compensation; anticipated pay range is $18.00–$22.00 per hour.
Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.