Design Sales Specialist/Home Stylist, Full Time, Spokane - Pottery Barn
About The Position
The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes by providing design expertise and personalized service. The role includes one-on-one consultations in the store and in customers’ homes, creating and presenting design plans, and helping customers complete purchases at the cash wrap. The specialist supports continued customer engagement and promotes the brand. The role also involves maintaining knowledge of promotions and the design studio assortment, meeting sales and productivity goals, and assisting customers with special services and complex orders. Full-time associates are expected to have open availability to meet business needs. The position is not eligible for relocation assistance.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders within a variety of sales channels.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1–2 years of customer service and retail sales experience.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Conduct in-store and in-home design consultations to assist clients with their living spaces and drive store sales.
- Perform in-home consultations, accurately measuring and assessing clients’ living spaces.
- Create and present design plans based on clients’ needs, style, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
- Assist customers with gift wrap, gift registry, merchandise location, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate product knowledge, including features and benefits of the design studio assortment.
- Assist customers and complete sales at the cash wrap while providing customer service that encourages continued engagement with the brand.
- Coordinate complex large orders across a variety of sales channels.
Benefits
- Competitive compensation; anticipated pay range is $19.00–$22.00 per hour.
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
