Design Sales Specialist/Home Stylist, Full Time, Rancho Cucamonga - Pottery Barn
About The Position
The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes through design consultations and product expertise. The role supports customers in the store and in their homes, develops and presents design plans tailored to customers’ needs and living spaces, and helps drive store sales. It also assists customers at the cash wrap and with a range of special services, while encouraging continued engagement with the Pottery Barn brand. Full-time associates are expected to have open availability to meet business needs. The anticipated pay range is $18.00–$21.00 per hour, depending on factors including education, work experience, certifications, and geographic location. The role is not eligible for relocation assistance.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Ability to prioritize and handle multiple tasks simultaneously.
- 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
- Open availability to meet business needs.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Conduct one-on-one design consultations in the store and in customers’ homes to support design needs and drive store sales.
- Perform in-home consultations, accurately measuring and assessing customers’ living spaces.
- Create and present design plans based on customers’ needs, style, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
- Assist customers with special services, including gift wrap, gift registry, merchandise locating, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate strong product knowledge, including features and benefits of the entire design studio assortment.
- Assist customers and complete sales at the cash wrap.
- Promote continued customer engagement with the brand.
Benefits
- Competitive compensation package.
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
