Design Sales Specialist/Home Stylist, Full Time, Spokane - Pottery Barn

Williams-Sonoma•Spokane, WA

10d

About The Position

The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes, provides design assistance, and brings the shopping experience to a seamless close by assisting customers and completing sales at the cash wrap. The role promotes continued customer engagement and connection with the Pottery Barn brand. Specialists consult with customers in stores and in their homes, develop design plans, support sales goals, and provide a range of customer services.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Proven ability to prioritize and handle multiple tasks simultaneously.
1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
Must be able to remain mobile on the sales floor for extended periods.
Must be able to lift and mobilize items weighing up to 75 lbs. using appropriate equipment and safety techniques.
Full-time associates are expected to have open availability to meet business needs.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Provide one-on-one in-store and in-home design consultations to help clients design their living spaces and drive store sales.
Conduct in-home consultations, accurately measuring and assessing clients’ living spaces.
Create and present design plans based on clients’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
Assist customers with services including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate product knowledge, including features and benefits across the design studio assortment.
Assist customers and complete sales at the cash wrap, promoting ongoing engagement with the brand.

Benefits

Competitive compensation of $19.00–$22.00 per hour; pay may depend on factors including education, work experience, certifications, and geographic location.
Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.