Design Sales Specialist/Home Stylist, Part Time Flex, Lynnfield - Pottery Barn Kids and Teen

Williams-Sonoma•Lynnfield, MA

1d•$18 - $20•Onsite

About The Position

This role is part of the Pottery Barn Kids and Teen team and focuses on enhancing the quality of customers' lives at home by providing design expertise and completing sales. The Design Studio Specialist will inspire customers, assist them in expressing themselves through their home decor, and ensure a seamless shopping experience. The role emphasizes customer engagement and brand connection.

Requirements

Strong communication, clienteling and customer follow-up skills
Ability to complete and coordinate complex large orders within a variety of sales channels
Proven ability to prioritize and handle multiple tasks simultaneously
1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Nice To Haves

Experience in working with the elements of design preferred

Responsibilities

Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
Create and present design plans based on client's needs, style, preferences and living space
Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Benefits

A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Individual development plans and career pathing conversations
Annual performance appraisals
Cross-brand and cross-functional career opportunities
Online learning opportunities through brand specific resources and WSI University
Leadership development opportunities