Design Sales Specialist/Home Stylist, Part Time Flex, Princeton - Pottery Barn

Williams-Sonoma•Princeton, NJ

13d

About The Position

The Design Sales Specialist/Home Stylist inspires customers to express themselves at home, provides design assistance, and helps complete sales while creating a seamless shopping experience. The role promotes ongoing customer engagement and supports customers with in-store and in-home consultations, design plans, product knowledge, and a range of special services. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts on separate days and two shifts during the week. Associates seeking schedules of 20 or more hours weekly must have greater availability based on business needs.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Ability to prioritize and handle multiple tasks simultaneously.
One to two years of customer service and retail sales experience; specialty retail experience is preferred but not required.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize items up to 75 pounds using appropriate equipment and safety techniques.
For Part-Time Flex associates: availability for at least two regularly scheduled weekend shifts on separate days (Friday, Saturday, and/or Sunday) and two shifts Monday through Thursday. Greater availability is required to be scheduled 20 or more hours weekly.

Nice To Haves

Experience working with the elements of design.
Specialty retail customer service and sales experience.

Responsibilities

Conduct one-on-one in-store and in-home design consultations to assist clients with their living spaces and drive store sales.
Perform in-home consultations, accurately measuring and assessing clients’ living spaces.
Create and present design plans based on clients’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate product knowledge, including features and benefits of the design studio assortment.
Help customers complete sales at the cash wrap and encourage continued engagement with the brand.

Benefits

Competitive compensation; anticipated pay range is $17.00–$19.00 per hour.
Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.