Design Sales Specialist/Home Stylist, Part Time Flex, Princeton - Pottery Barn
About The Position
The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes by providing design assistance and a seamless shopping experience. The role includes one-on-one design consultations in the store and in customers’ homes, developing design plans, supporting sales and productivity goals, completing transactions, and encouraging ongoing customer engagement with the brand. The specialist also provides customer services and maintains comprehensive knowledge of the design studio assortment. This is a part-time flex role in Princeton. Associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Weekend availability must cover two separate days. Associates scheduled for 20 or more hours per week need greater availability to meet business needs. The role requires mobility on the sales floor and the ability to lift and move items weighing up to 75 pounds using appropriate equipment and safety techniques. The anticipated pay range is $17.00–$19.00 per hour. Benefits and eligibility vary by position and location. Potential offerings include a discount on Williams-Sonoma, Inc. brands, a 401(k) plan and other investment opportunities, a wellness program, and— for full-time associates—paid vacations and holidays and health, dental, and vision insurance. Learning and career development opportunities include development plans, career-pathing conversations, annual performance appraisals, cross-brand and cross-functional opportunities, online learning, and leadership development. Relocation assistance is not available.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Availability for at least two regularly scheduled weekend shifts on separate days and two weekday shifts.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
- For scheduling of 20 or more hours weekly, greater availability beyond the minimum shift requirement is needed to meet business needs.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Conduct one-on-one design consultations in stores and customers’ homes to help design living spaces and drive store sales.
- Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
- Create and present design plans based on clients’ needs, style, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
- Assist customers with gift wrapping, gift registries, merchandise location, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate product knowledge, including features and benefits across the design studio assortment.
- Complete sales at the cash wrap and promote continued customer engagement with the brand.
- Coordinate complex large orders across a variety of sales channels.
Benefits
- Competitive compensation; anticipated pay range is $17.00–$19.00 per hour.
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
- Individual development plans and career-pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
