Design Studio Spc/Home Stylist, Part-Time, The Quarry - Pottery Barn

Williams-Sonoma•San Antonio, TX

11d

About The Position

The Design Studio Specialist inspires customers to express themselves in their homes and helps bring the shopping experience to a seamless close by assisting customers and completing sales at the cash wrap. The role promotes continued customer engagement and builds ongoing connections with the Pottery Barn brand. The specialist provides one-on-one design consultations in the store and in customers’ homes, creates and presents design plans tailored to customers’ needs and living spaces, and supports sales through product knowledge, current promotions, and exemplary customer service. The position is part-time and requires weekend and weekday availability according to the stated scheduling requirements.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Proven ability to prioritize and handle multiple tasks simultaneously.
One to two years of customer service and retail sales experience; specialty retail experience preferred but not required.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
Availability to work at least two regularly scheduled weekend shifts on separate days (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). Associates scheduled for 20 or more hours weekly need greater availability to meet business needs.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Use design expertise to assist clients with one-on-one consultations in-store and in-home to drive store sales.
Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
Create and present design plans based on clients’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Assist customers and complete sales at the cash wrap.
Promote continued customer engagement with the brand.

Benefits

Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.