Design Studio Spc/Home Stylist

Williams-Sonoma • Chandler, AZ

6d

About The Position

The Design Studio Specialist inspires customers to express themselves in their homes by providing design expertise and personalized service. The role includes conducting one-on-one design consultations in stores and customers’ homes, preparing design plans tailored to customers’ needs and spaces, and helping customers complete purchases. The specialist also supports continued customer engagement and promotes the brand through product knowledge and service.

Requirements

• Strong communication, clienteling, and customer follow-up skills.
• Ability to complete and coordinate complex large orders across a variety of sales channels.
• Ability to prioritize and handle multiple tasks simultaneously.
• One to two years of customer service and retail sales experience.

Nice To Haves

• Experience working with the elements of design.
• Specialty retail experience.

Responsibilities

• Conduct one-on-one in-store and in-home design consultations to help clients design their living spaces and drive store sales.
• Perform in-home consultations, accurately measuring and assessing clients’ living spaces.
• Create and present design plans based on clients’ needs, style, preferences, and living spaces.
• Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
• Assist customers with special services, including gift wrap, gift registry, merchandise locating, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Demonstrate product knowledge, including features and benefits across the design studio assortment.
• Assist customers and complete sales at the cash wrap.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, for full-time associates.
• Individual development plans and career pathing conversations.
• Annual performance appraisals.
• Cross-brand and cross-functional career opportunities.
• Online learning opportunities through brand-specific resources and WSI University.
• Leadership development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed