Design Lead/ Architect, Manhattan Active WM

Fulfillment IQ • Atlanta, GA

3d • Remote

About The Position

Fulfillment IQ is hiring a Design Lead/ Architect to serve as a functional design authority for Manhattan Active WM within a large, multi-customer global program. The role translates complex operational and customer requirements into scalable solutions and protects a shared global template by leading Fit-to-Template and GAP analyses, challenging unnecessary customization, and guiding configurators and engineers through go-live. The position works US Eastern or Central business hours and requires travel of up to 40%, including international travel to Latin America. Candidates must reside in Georgia, Texas, Florida, or Tennessee; Atlanta is preferred.

The role leads functional solution design for Manhattan Active WM implementations and template enhancements. It evaluates whether requirements should be met through standard functionality, configuration, process changes, integrations, or extensions, and turns approved designs into configuration requirements and extension specifications. The Design Lead guides configuration and extension work, supports testing and issue resolution through deployment and stabilization, and contributes to the ongoing development and governance of the global template.

Fulfillment IQ describes its culture as high-trust and high-standards, with meaningful ownership, influence, and responsibility. Compensation is competitive and based on experience. Contract engagements are paid at an agreed hourly or daily rate; full-time roles are paid a base salary in USD. Compensation is discussed during the first screening call. Benefits listed apply to full-time employees and include medical, dental, and vision coverage, wellness programs where applicable, paid time off, sick leave and public holidays, flexible leave policies, employee stock options where applicable, a learning and development budget, remote and hybrid work options, flexible hours aligned to role and client needs, equipment and workstation allowances, internet and business travel reimbursements, and team events and offsites. Contractors are engaged on a fixed-term contract rate.

Requirements

• At least 5 years of experience in WMS/OMS solution design, functional architecture, product consulting, or implementation.
• Strong hands-on functional expertise in Manhattan Active WM, including its configuration concepts, capabilities, and limitations.
• Experience designing across complex integrations, with a working understanding of APIs, extension development, and their functional implications.
• Deep understanding of warehouse processes, including receiving, inventory, replenishment, picking, packing, and shipping.
• Proven experience with Fit-to-Template and GAP analysis.
• In-depth knowledge of functional and integration orchestration across systems such as WMS, WES, ASRS, AMR, GTP, WCS, ERP, OMS, LMS, TMS, and parcel management systems.
• Experience designing WMS for retail distribution centers, e-commerce fulfillment centers, omnichannel fulfillment centers, or third-party logistics facilities.
• Experience supporting implementations from design through testing, deployment, and stabilization, with confidence to challenge proposed solutions.
• Professional working proficiency in written and spoken English.
• Legally authorized to work in the United States; the position is not eligible for employment visa sponsorship.
• Must reside in Georgia, Texas, Florida, or Tennessee.

Nice To Haves

• Spanish language proficiency.
• Residence in or near Atlanta, Georgia.

Responsibilities

• Lead functional solution design for Manhattan Active WM implementations and template enhancements.
• Translate operational requirements into documented functional designs and solution specifications.
• Evaluate whether requirements should be addressed through standard functionality, configuration, process adjustment, integration, or extension.
• Run Fit-to-Template and GAP analyses and protect the global template by challenging unnecessary customization and consolidating recurring needs into reusable functionality.
• Contribute to continuous development of the global Manhattan Active template and apply design principles, configuration guardrails, and architecture standards.
• Support functional change requests, impact assessments, and the template roadmap; escalate deviations.
• Create solution, functional, and enhancement designs; proof of concepts; host, automation, and MHE integration designs; configuration documents; workflow documentation; use cases; and reporting requirements.
• Translate approved designs into configuration requirements and extension specifications.
• Review configuration approaches and technical designs against intended business processes.
• Configure MAWM flows, MHE mappings, and integration touchpoints.
• Assess the impact of enhancements across MAWM, integrations, warehouse automation, reporting, and extensions.
• Guide configurators and extension engineers through implementation.
• Define functional acceptance criteria and critical end-to-end test scenarios.
• Support QA, SIT, and UAT and drive functional issue resolution through go-live and stabilization.
• Facilitate design workshops, document decisions, and coach super users and configurators.
• Support implementations from design through testing, deployment, and stabilization.

Benefits

• Comprehensive medical, dental, and vision coverage for employees and their families (full-time employees).
• Employee wellness programs where applicable (full-time employees).
• Competitive paid time off, sick leave, and public holidays (full-time employees).
• Flexible leave policies that respect local labor standards (full-time employees).
• Employee stock options (ESOP), where applicable (full-time employees).
• Dedicated learning and development budget and support for skills, leadership, and career progression (full-time employees).
• Remote and hybrid work options and flexible hours aligned to role and client needs (full-time employees).
• Equipment and workstation allowances, internet and business travel reimbursements, and team events and offsites (full-time employees).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed