Design Lead/ Architect, Manhattan Active WM

Fulfillment IQ • Houston, TX

8h • Remote

About The Position

Fulfillment IQ is hiring a Design Lead/ Architect to serve as a functional design authority for a global Manhattan Active platform within a large, multi-customer program. The role translates complex operational and customer requirements into scalable Manhattan Active WM solutions while protecting a shared global template. It involves Fit-to-Template and GAP analyses, evaluating whether requirements should be met through standard functionality, configuration, process changes, integrations, or extensions, and challenging unnecessary customization. The successful candidate will translate approved designs into configuration requirements and extension specifications, guide configurators and engineers, and support work through testing, go-live, and stabilization.

The role is remote and US-based, with eligibility limited to candidates residing in Georgia (Atlanta preferred), Texas, Florida, or Tennessee. The position follows US Eastern or Central business hours and requires up to 40% travel, including international travel to Latin America. The engagement is a renewable 12-month contract with full-time hours; full-time employment with Fulfillment IQ Inc. is also available. The role reports to the SVP, Enterprise Systems, and hiring is immediate.

Fulfillment IQ is a supply chain engineering and transformation company serving brands, retailers, and 3PLs. Its work spans warehouse design, automation, order management, transportation, and end-to-end supply chain execution, through consulting, systems implementation, and proprietary platforms. The company describes its culture as high-trust and high-standards, emphasizing ownership, influence, collaboration, clear thinking, and accountability.

Applicants must be legally authorized to work in the United States; employment visa sponsorship is not available now or in the future. FIQ uses AI to assist with application screening, assessment, and shortlisting, while final hiring decisions are made by FIQ personnel. Reasonable accommodations are available during recruitment and assessment.

Requirements

• At least 5 years of experience in WMS/OMS solution design, functional architecture, product consulting, or implementation.
• Strong, hands-on functional expertise in Manhattan Active WM, including its configuration concepts, capabilities, and limitations.
• Experience designing across complex integrations, with a working understanding of APIs, extension development, and their functional implications.
• Deep understanding of warehouse processes, including receiving, inventory, replenishment, picking, packing, and shipping.
• Proven experience conducting Fit-to-Template and GAP analysis.
• In-depth knowledge of functional and integration orchestration across systems such as WMS, WES, ASRS, AMR, GTP, WCS, ERP, OMS, LMS, TMS, and parcel management systems.
• Experience designing WMS for retail distribution centers, e-commerce fulfillment centers, omnichannel fulfillment centers, and/or third-party logistics facilities.
• Experience supporting implementations from design through testing, deployment, and stabilization, with confidence to challenge proposed solutions.
• Professional working proficiency in written and spoken English.
• Legal authorization to work in the United States; the position is not eligible for employment visa sponsorship.
• Must reside in Georgia, Texas, Florida, or Tennessee; Atlanta is preferred.

Nice To Haves

• Spanish language proficiency.

Responsibilities

• Translate operational requirements into documented functional designs and solution specifications.
• Evaluate solution options across standard functionality, configuration, process adjustment, integration, and extension.
• Create solution, functional, and enhancement designs; proof of concepts; host, automation, and MHE integration designs; configuration documents; workflow documentation; use cases; and reporting requirements for supply chain and WMS implementation projects.
• Conduct Fit-to-Template and GAP analyses and determine appropriate ways to address requirements.
• Contribute to ongoing development of the global Manhattan Active template.
• Apply design principles, configuration guardrails, and architecture standards; support functional change requests, impact assessments, and the template roadmap; and escalate deviations.
• Write configuration requirements and extension specifications based on approved designs.
• Review configuration approaches and technical designs against intended business processes.
• Configure Manhattan Active WM flows, MHE mappings, and integration touchpoints.
• Assess enhancement impacts across Manhattan Active WM, integrations, warehouse automation, reporting, and extensions.
• Define functional acceptance criteria and critical end-to-end test scenarios.
• Support QA, SIT, and UAT, and drive functional issue resolution through go-live and stabilization.
• Facilitate design workshops, document decisions, and coach super users and configurators.
• Guide configurators and extension engineers and support testing through go-live and stabilization.
• Travel up to 40%, including international travel to Latin America.

Benefits

• Comprehensive medical, dental, and vision coverage for employees and their families (full-time employees).
• Employee wellness programs where applicable (full-time employees).
• Competitive paid time off, sick leave, and public holidays (full-time employees).
• Flexible leave policies that respect local labor standards (full-time employees).
• Employee stock options (ESOP), where applicable (full-time employees).
• Dedicated learning and development budget, with support for skills, leadership, and career progression (full-time employees).
• Remote and hybrid work options and flexible hours aligned to role and client needs (full-time employees).
• Equipment and workstation allowances, internet and business travel reimbursements, team events, and offsites (full-time employees).
• Contract engagements are paid at an agreed hourly or daily rate; compensation is discussed at the first screening call.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed