Design Lead/ Architect, Manhattan Active WM

Fulfillment IQ•Tampa, FL

8h•Remote

About The Position

Fulfillment IQ is seeking a Design Lead/ Architect to serve as a functional design authority on a global Manhattan Active platform within a large, multi-customer program. The role translates complex operational and customer requirements into scalable Manhattan Active WM solutions while protecting a shared global template. The successful candidate will lead Fit-to-Template and GAP analyses, assess whether requirements should be met through standard functionality, configuration, process change, integration, or extension, and challenge unnecessary customization. They will translate approved designs into configuration requirements and extension specifications, guide configurators and engineers, and support delivery through testing, go-live, and stabilization. The position is remote and open to candidates based in the United States who reside in Georgia (Atlanta preferred), Texas, Florida, or Tennessee. Work is aligned with US Eastern or Central business hours and involves travel of up to 40%, including international travel to Latin America. The role reports to the SVP, Enterprise Systems. The initial engagement is a renewable 12-month contract with full-time hours; full-time employment with Fulfillment IQ Inc. is also available. Fulfillment IQ is a supply chain engineering and transformation company serving brands, retailers, and 3PLs. Its work spans warehouse design, automation, order management, transportation, and end-to-end supply chain execution, combining consulting, systems implementation, and proprietary platforms.

Requirements

At least 5 years of experience in WMS/OMS solution design, functional architecture, product consulting, or implementation.
Strong, hands-on functional expertise in Manhattan Active WM, including its configuration concepts, capabilities, and limitations.
Experience designing across complex integrations, with a working understanding of APIs, extension development, and their functional implications.
Deep understanding of warehouse processes, including receiving, inventory, replenishment, picking, packing, and shipping.
Proven experience with Fit-to-Template and GAP analysis.
In-depth knowledge of functional and integration orchestration across systems such as WMS, WES, ASRS, AMR, GTP, WCS, ERP, OMS, LMS, TMS, and Parcel Management systems.
Experience designing WMS solutions for retail distribution centers, e-commerce fulfillment centers, omnichannel fulfillment centers, or third-party logistics facilities.
Experience supporting implementations from design through testing, deployment, and stabilization, with confidence to challenge proposed solutions.
Professional working proficiency in written and spoken English.
Legal authorization to work in the United States; the position is not eligible for employment visa sponsorship.
Residence in Georgia (Atlanta preferred), Texas, Florida, or Tennessee.

Nice To Haves

Spanish language proficiency.

Responsibilities

Translate operational requirements into documented functional designs and solution specifications.
Evaluate solution options across standard functionality, configuration, process adjustment, integration, and extension.
Create solution, functional, and enhancement designs; proof of concepts; host, automation, and MHE integration designs; configuration documents; workflow and use-case documentation; and reporting requirements for supply chain and WMS implementation projects.
Contribute to the continuous development of the global Manhattan Active template.
Apply design principles, configuration guardrails, and architecture standards.
Support functional change requests, impact assessments, and the template roadmap, escalating deviations as needed.
Write configuration requirements and extension specifications based on approved designs.
Review configuration approaches and technical designs against intended business processes.
Configure MAWM flows, MHE mappings, and integration touchpoints.
Assess the impact of enhancements across MAWM, integrations, warehouse automation, reporting, and extensions.
Define functional acceptance criteria and critical end-to-end test scenarios.
Support QA, SIT, and UAT; drive functional issue resolution through go-live and stabilization.
Facilitate design workshops, document decisions, and coach super users and configurators.

Benefits

Comprehensive medical, dental, and vision coverage for employees and their families (full-time employees).
Employee wellness programs where applicable.
Paid time off, sick leave, and public holidays (full-time employees).
Flexible leave policies that respect local labor standards.
Employee stock options (ESOP), where applicable.
Dedicated learning and development budget, with support for skills, leadership, and career progression.
Remote and hybrid work options and flexible hours aligned to role and client needs.
Equipment and workstation allowances.
Internet and business travel reimbursements.
Team events and offsites.