Design Lead/ Architect, Manhattan Active WM

Fulfillment IQ • Nashville, TN

8h • Remote

About The Position

Fulfillment IQ is hiring a Design Lead/ Architect to serve as a functional design authority on a global Manhattan Active platform within a large, multi-customer program. The role translates complex operational and customer requirements into scalable Manhattan Active WM solutions while protecting a shared global template. This includes leading Fit-to-Template and GAP analyses, challenging unnecessary customization, and guiding configurators and engineers through go-live and stabilization.

The position leads functional solution design for Manhattan Active WM implementations and template enhancements. It evaluates whether requirements should be met through standard functionality, configuration, process change, integration, or extension; documents approved designs and specifications; and assesses impacts across warehouse systems, automation, integrations, reporting, and extensions. The role also supports testing, deployment, knowledge transfer, and continuous development of the global template.

The position is remote and US-based, with eligibility limited to candidates residing in Georgia (Atlanta preferred), Texas, Florida, or Tennessee. Work is performed during US Eastern or Central business hours. Travel may be up to 40%, including international travel to Latin America. The role is offered as a renewable 12-month contract with full-time hours; full-time employment with Fulfillment IQ Inc. is also available. Hiring is immediate, and the application deadline is open until filled. The position reports to the SVP, Enterprise Systems.

Requirements

• At least 5 years of experience in WMS/OMS solution design, functional architecture, product consulting, or implementation.
• Strong, hands-on functional expertise in Manhattan Active WM, including its configuration concepts, capabilities, and limitations.
• Experience designing across complex integrations, with a working understanding of APIs, extension development, and their functional implications.
• Deep understanding of warehouse processes, including receiving, inventory, replenishment, picking, packing, and shipping.
• Proven experience with Fit-to-Template and GAP analysis.
• In-depth knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, ERP, OMS, LMS, TMS, parcel management systems, and related systems.
• Experience designing WMS for retail distribution centers, e-commerce fulfillment centers, omnichannel fulfillment centers, or third-party logistics facilities.
• Experience supporting implementations from design through testing, deployment, and stabilization, with the confidence to challenge proposed solutions.
• Professional working proficiency in written and spoken English.
• Legally authorized to work in the United States; the position is not eligible for employment visa sponsorship now or in the future.
• Reside in Georgia (Atlanta preferred), Texas, Florida, or Tennessee.

Nice To Haves

• Spanish language skills.

Responsibilities

• Translate operational requirements into documented functional designs and solution specifications.
• Evaluate solution options across standard functionality, configuration, process adjustment, integration, and extension.
• Create solution, functional, and enhancement designs; proof of concepts; host, automation, and MHE integration designs; configuration documents; workflow and use-case documentation; and reporting requirements for supply chain and WMS implementation projects.
• Run Fit-to-Template and GAP analyses and determine the appropriate solution approach.
• Contribute to the continuous development of the global Manhattan Active template.
• Apply design principles, configuration guardrails, and architecture standards; support functional change requests, impact assessments, and the template roadmap; and escalate deviations.
• Write configuration requirements and extension specifications based on approved designs.
• Review configuration approaches and technical designs against intended business processes.
• Configure Manhattan Active WM flows, MHE mappings, and integration touchpoints.
• Assess the impact of enhancements across Manhattan Active WM, integrations, warehouse automation, reporting, and extensions.
• Define functional acceptance criteria and critical end-to-end test scenarios.
• Support QA, SIT, and UAT, and drive functional issue resolution through go-live and stabilization.
• Facilitate design workshops, document decisions, and coach super users and configurators.
• Guide configurators and extension engineers through go-live and stabilization.
• Travel up to 40%, including international travel to Latin America.

Benefits

• Comprehensive medical, dental, and vision coverage for the employee and family (full-time employees).
• Employee wellness programs where applicable.
• Competitive paid time off, sick leave, and public holidays (full-time employees).
• Flexible leave policies that respect local labor standards.
• Employee stock options (ESOP), where applicable.
• Dedicated learning and development budget, with support for skills, leadership, and career progression.
• Remote and hybrid work options and flexible hours aligned to role and client needs.
• Equipment and workstation allowances, internet and business travel reimbursements, team events, and offsites.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed