Design Lead/ Architect, Manhattan Active WM

Fulfillment IQ•Atlanta, GA

8h•Remote

About The Position

Fulfillment IQ is hiring a Design Lead/ Architect to serve as a functional design authority on a global Manhattan Active platform within a large, multi-customer program. The role translates complex operational and customer requirements into scalable Manhattan Active WM solutions while protecting a shared global template. This includes leading Fit-to-Template and GAP analyses, challenging unnecessary customization, and guiding configurators and engineers through implementation, go-live, and stabilization. The position is remote and US-based, with candidates required to reside in Georgia (Atlanta preferred), Texas, Florida, or Tennessee. The role follows US Eastern or Central business hours and requires travel of up to 40%, including international travel to Latin America. It is offered as a 12-month renewable contract with full-time hours; full-time employment with Fulfillment IQ Inc. is also available. The hiring timeline is immediate, and the application deadline is open until filled. The position reports to the SVP, Enterprise Systems. Fulfillment IQ is a supply chain engineering and transformation company that works with brands, retailers, and 3PLs to design, build, and scale logistics operations. Its work spans warehouse design, automation, order management, transportation, and end-to-end supply chain execution, delivered through consulting, systems implementation, and proprietary platforms. The role leads functional solution design and template enhancements; evaluates whether requirements should be addressed through standard functionality, configuration, process change, integration, or extension; and translates approved designs into configuration requirements and extension specifications. It also supports functional testing, deployment, knowledge transfer, and resolution of issues through go-live and stabilization. Applicants must be legally authorized to work in the United States. The position is not eligible for employment visa sponsorship. Spanish is a plus, while professional working proficiency in written and spoken English is required.

Requirements

At least 5 years of experience in WMS/OMS solution design, functional architecture, product consulting, or implementation.
Strong, hands-on functional expertise in Manhattan Active WM, including its configuration concepts, capabilities, and limitations.
Experience designing across complex integrations, with a working understanding of APIs, extension development, and their functional implications.
Deep understanding of warehouse processes, including receiving, inventory, replenishment, picking, packing, and shipping.
Proven experience with Fit-to-Template and GAP analysis.
In-depth knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, ERP, OMS, LMS, TMS, parcel management systems, and related systems.
Experience designing WMS for retail distribution centers, e-commerce fulfillment centers, omnichannel fulfillment centers, and 3PL facilities.
Experience supporting implementations from design through testing, deployment, and stabilization.
Confidence in challenging proposed solutions.
Professional working proficiency in written and spoken English.
Must reside in Georgia (Atlanta preferred), Texas, Florida, or Tennessee.
Must be legally authorized to work in the United States; employment visa sponsorship is not available.
Able to work US Eastern or Central business hours and travel up to 40%, including international travel to Latin America.

Nice To Haves

Spanish language skills.
Residence in Atlanta, Georgia.

Responsibilities

Translate operational requirements into documented functional designs and solution specifications.
Evaluate solution options across standard functionality, configuration, process adjustment, integration, and extension.
Create solution designs, functional and enhancement designs, proof of concepts, host/automation/MHE integration designs, configuration documents, workflow documentation, use cases, and reporting requirements for supply chain and WMS implementation projects.
Run Fit-to-Template and GAP analyses and determine whether requirements should be addressed through standard functionality, configuration, process change, integration, or extension.
Contribute to the continuous development of the global Manhattan Active template.
Apply design principles, configuration guardrails, and architecture standards; support functional change requests, impact assessments, and the template roadmap, escalating deviations as needed.
Protect the global template by challenging unnecessary customization and consolidating recurring needs into reusable functionality.
Write configuration requirements and extension specifications based on approved designs.
Review configuration approaches and technical designs against intended business processes.
Configure Manhattan Active WM flows, MHE mappings, and integration touchpoints.
Assess enhancement impacts across Manhattan Active WM, integrations, warehouse automation, reporting, and extensions.
Define functional acceptance criteria and critical end-to-end test scenarios.
Support QA, SIT, and UAT, and drive functional issue resolution through go-live and stabilization.
Facilitate design workshops, document decisions, and coach super users and configurators.
Guide configurators and extension engineers through implementation and support testing through go-live and stabilization.

Benefits

Comprehensive medical, dental, and vision coverage for employees and their families (full-time employees).
Employee wellness programs where applicable (full-time employees).
Competitive paid time off, sick leave, and public holidays (full-time employees).
Flexible leave policies that respect local labor standards (full-time employees).
Employee stock options (ESOP), where applicable (full-time employees).
Dedicated learning and development budget supporting skills, leadership, and career progression (full-time employees).
Remote and hybrid work options and flexible hours aligned to role and client needs (full-time employees).
Equipment and workstation allowances, internet and business travel reimbursements, team events, and offsites (full-time employees).
Contract engagements are paid at an agreed hourly or daily rate; contractors are engaged on a fixed-term contract rate.
Competitive compensation; full-time roles are paid a base salary in USD, and compensation is discussed at the first screening call.