Design Lead/ Architect, Manhattan Active WM

Fulfillment IQ • Memphis, TN

8h • Remote

About The Position

Fulfillment IQ is hiring a Design Lead/ Architect to serve as a functional design authority on a global Manhattan Active platform within a large, multi-customer program. The role translates complex operational and customer requirements into scalable Manhattan Active WM solutions and protects the shared global template through Fit-to-Template and GAP analysis, governance, and restraint of unnecessary customization. The role guides configurators and extension engineers, and supports testing through go-live and stabilization.

The position is remote and open to candidates residing in Georgia (Atlanta preferred), Texas, Florida, or Tennessee. The role works US Eastern or Central business hours and includes travel of up to 40%, including international travel to Latin America. It reports to the SVP, Enterprise Systems. The contract is for 12 months and renewable, with full-time hours; full-time employment with Fulfillment IQ Inc. is also available. Hiring is immediate, and the application is open until filled.

Fulfillment IQ is a supply chain engineering and transformation company serving brands, retailers, and 3PLs. Its work spans warehouse design, automation, order management, transportation, and end-to-end supply chain execution, delivered through consulting, systems implementation, and proprietary platforms.

Compensation is competitive and based on experience. Contract engagements are paid at an agreed hourly or daily rate, while full-time roles are paid a base salary in USD. Compensation is discussed at the first screening call. Applicants must be legally authorized to work in the United States; employment visa sponsorship is not available now or in the future.

Requirements

• At least 5 years of experience in WMS/OMS solution design, functional architecture, product consulting, or implementation.
• Strong, hands-on functional expertise in Manhattan Active WM, including its configuration concepts, capabilities, and limitations.
• Experience designing across complex integrations, with working understanding of APIs, extension development, and their functional implications.
• Deep understanding of warehouse processes, including receiving, inventory, replenishment, picking, packing, and shipping.
• Proven experience with Fit-to-Template and GAP analysis.
• In-depth knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, ERP, OMS, LMS, TMS, parcel management systems, and related systems.
• Experience designing WMS for retail distribution centers, e-commerce fulfillment centers, omnichannel fulfillment centers, 3PL facilities, or similar environments.
• Experience supporting implementations from design through testing, deployment, and stabilization.
• Confidence challenging proposed solutions.
• Professional working proficiency in written and spoken English.
• Legally authorized to work in the United States; the position is not eligible for employment visa sponsorship.
• Reside in Georgia (Atlanta preferred), Texas, Florida, or Tennessee.

Nice To Haves

• Spanish language proficiency.

Responsibilities

• Translate operational requirements into documented functional designs and solution specifications.
• Evaluate solution options across standard functionality, configuration, process adjustment, integration, and extension.
• Create solution, functional, and enhancement designs; proof of concepts; host, automation, and MHE integration designs; configuration documents; workflow and use-case documentation; and reporting requirements for supply chain and WMS implementation projects.
• Contribute to continuous development of the global Manhattan Active template.
• Apply design principles, configuration guardrails, and architecture standards.
• Support functional change requests, impact assessments, and the template roadmap, escalating deviations as needed.
• Write configuration requirements and extension specifications based on approved designs.
• Review configuration approaches and technical designs against intended business processes.
• Configure Manhattan Active WM flows, MHE mappings, and integration touchpoints.
• Assess enhancement impacts across Manhattan Active WM, integrations, warehouse automation, reporting, and extensions.
• Define functional acceptance criteria and critical end-to-end test scenarios.
• Support QA, SIT, and UAT, and drive functional issue resolution through go-live and stabilization.
• Facilitate design workshops, document decisions, and coach super users and configurators.
• Guide configurators and extension engineers and support testing through go-live and stabilization.
• Run Fit-to-Template and GAP analyses; determine whether needs should be addressed through standard functionality, configuration, process change, integration, or extension.
• Challenge unnecessary customization and consolidate recurring needs into reusable functionality.

Benefits

• Comprehensive medical, dental, and vision coverage for employees and their families (full-time employees).
• Employee wellness programs where applicable (full-time employees).
• Competitive paid time off, sick leave, and public holidays (full-time employees).
• Flexible leave policies that respect local labor standards (full-time employees).
• Employee stock options (ESOP), where applicable (full-time employees).
• Dedicated learning and development budget supporting skills, leadership, and career progression (full-time employees).
• Remote and hybrid work options and flexible hours aligned to role and client needs (full-time employees).
• Equipment and workstation allowances, internet and business travel reimbursements, team events, and offsites (full-time employees).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed