Design Lead/ Architect, Manhattan Active WM

Fulfillment IQ•Dallas, TX

8h•Remote

About The Position

Fulfillment IQ is hiring a Design Lead/ Architect to serve as a functional design authority on a global Manhattan Active platform within a large, multi-customer program. The role translates complex operational and customer requirements into scalable Manhattan Active WM solutions while protecting a shared global template. This includes leading Fit-to-Template and GAP analyses, challenging unnecessary customization, and guiding configurators and engineers through go-live and stabilization. The position leads functional solution design for Manhattan Active WM implementations and template enhancements. It evaluates whether requirements should be met through standard functionality, configuration, process change, integration, or extension, then translates approved designs into configuration requirements and extension specifications. The role also supports integrations and warehouse automation, testing, deployment, knowledge transfer, and ongoing template governance. The position is remote and open to candidates residing in Georgia (Atlanta preferred), Texas, Florida, or Tennessee. Work is conducted during US Eastern or Central business hours, with travel of up to 40%, including international travel to Latin America. The position is a 12-month renewable contract with full-time hours; full-time employment with Fulfillment IQ Inc. is also available. The role reports to the SVP, Enterprise Systems, and hiring is immediate.

Requirements

At least 5 years of experience in WMS/OMS solution design, functional architecture, product consulting, or implementation.
Strong, hands-on functional expertise in Manhattan Active WM, including its configuration concepts, capabilities, and limitations.
Experience designing across complex integrations, with a working understanding of APIs, extension development, and their functional implications.
Deep understanding of warehouse processes, including receiving, inventory, replenishment, picking, packing, and shipping.
Proven experience with Fit-to-Template and GAP analysis.
In-depth knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, ERP, OMS, LMS, TMS, parcel management systems, and related systems.
Experience designing WMS for retail distribution centers, e-commerce fulfillment centers, omnichannel fulfillment centers, and/or third-party logistics facilities.
Experience supporting implementations from design through testing, deployment, and stabilization, with confidence to challenge proposed solutions.
Professional working proficiency in written and spoken English.
Legal authorization to work in the United States; employment visa sponsorship is not available.
Reside in Georgia, Texas, Florida, or Tennessee; Atlanta is preferred.

Nice To Haves

Spanish language proficiency.
Ability to configure Manhattan Active WM flows, MHE mappings, and integration touchpoints.

Responsibilities

Lead functional solution design for Manhattan Active WM implementations and template enhancements.
Translate operational requirements into documented functional designs and solution specifications.
Run Fit-to-Template and GAP analyses; evaluate standard functionality, configuration, process adjustment, integration, or extension options.
Protect the global template by challenging unnecessary customization and consolidating recurring needs into reusable functionality.
Contribute to continuous development of the global Manhattan Active template and apply design principles, configuration guardrails, and architecture standards.
Support functional change requests, impact assessments, and the template roadmap; escalate deviations.
Create solution, functional, and enhancement designs; proof of concepts; host, automation, and MHE integration designs; configuration documents; workflow documentation; use cases; and reporting requirements.
Write configuration requirements and extension specifications based on approved designs.
Review configuration approaches and technical designs against intended business processes.
Configure Manhattan Active WM flows, MHE mappings, and integration touchpoints.
Assess enhancement impacts across Manhattan Active WM, integrations, warehouse automation, reporting, and extensions.
Define functional acceptance criteria and critical end-to-end test scenarios.
Support QA, SIT, and UAT, and drive functional issue resolution through go-live and stabilization.
Facilitate design workshops, document decisions, and coach super users and configurators.
Guide configurators and extension engineers through implementation and go-live.

Benefits

Comprehensive medical, dental, and vision coverage for employees and their families (full-time employees).
Employee wellness programs where applicable.
Competitive paid time off, sick leave, and public holidays (full-time employees).
Flexible leave policies that respect local labor standards.
Employee stock options (ESOP), where applicable.
Dedicated learning and development budget, with support for skills, leadership, and career progression.
Remote and hybrid work options and flexible hours aligned to role and client needs.
Equipment and workstation allowances, internet and business travel reimbursements, team events, and offsites.
Contract engagements are paid at an agreed hourly or daily rate; full-time roles are paid a base salary in USD.
Compensation is competitive and based on experience; compensation is discussed openly at the first screening call.