Design Expert, Sales - Interior Define
About The Position
Interior Define, part of the Havenly Brands family, is seeking a sales-driven Design Expert to join its San Francisco Studio team. The role delivers a high-end, personalized customer experience while helping drive sales growth. The Design Expert consults with clients in-store and virtually, guides them through furniture and design choices, and manages the customer journey from initial inquiry through purchase and follow-up. They also help clients complete room designs using spatial planning and mood boards, ensure selected furniture is appropriately sized and fitted, and represent the brand in the local community. This is a full-time position based in the San Francisco Studio, includes standard retail hours and weekend availability, and involves standing, bending, maneuvering around the studio, and lifting furniture up to 50 lbs. Applications are accepted through November 30, 2026, or until the role is filled.
Requirements
- 2–3 years of sales experience, preferably in furniture or interior design.
- Experience in the interior design and/or home furnishings industry.
- Ability to discuss and create client mood boards and floor plans.
- A track record of meeting or exceeding sales targets using a consultative selling approach.
- Strong customer focus and ability to create memorable experiences that convert to sales.
- Ability to work collaboratively while also driving individual sales results.
- Strong organization and efficiency in managing multiple clients and projects.
- Proficiency with Canva, interior design floor-planning software, and Google Suite, and comfort adapting to new platforms.
- Flexibility and a solutions-focused approach in a fast-paced, startup-like environment.
- Passion for interior design and furniture trends, with a strong eye for aesthetics.
- Availability to work standard retail hours, including weekends.
- Ability to stand, bend, maneuver in the studio, and lift up to 50 lbs. and handle furniture items as needed.
Nice To Haves
- Experience with 2D and 3D design software.
- CRM experience.
Responsibilities
- Meet and exceed monthly sales quotas through exceptional customer service and product knowledge.
- Consult with clients in-store and virtually about furniture selections and design choices suited to their needs.
- Manage the customer journey from initial inquiry through purchase execution, providing a smooth and personalized experience.
- Identify opportunities to increase sales and improve the customer experience in the studio.
- Develop expertise in product offerings and design services and guide clients through purchasing decisions.
- Help clients complete room designs, create mood boards and floor plans, and ensure furniture selections have the proper size and fit.
- Maintain proactive, timely post-purchase communication to support customer satisfaction and repeat business.
- Represent the brand and build community presence and customer relationships in San Francisco.
- Work collaboratively toward shared team goals while achieving individual sales success.
- Manage multiple clients and projects efficiently, meeting timelines and customer expectations.
Benefits
- PTO.
- Medical, dental, and vision benefits.
- 401(k).
- Employee discounts on furniture and design services.
- Professional development and opportunities for advancement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
