Design Expert, Sales - Interior Define
About The Position
Havenly is seeking a sales-driven Design Expert to deliver a high-end, personalized customer experience and drive sales growth at the Interior Define studio in Edina, Minnesota. The role combines interior design expertise with a consultative sales process, supporting clients with furniture selections, design choices, spatial planning, and mood boards. The Design Expert manages the customer journey from initial inquiry through purchase and follow-up, while building relationships in the local community. This is a full-time, studio-based position with standard retail hours and weekend availability.
Requirements
- 2–3 years of sales experience; furniture or interior design sales experience is preferred.
- Experience in the interior design and/or home furnishings industry.
- Ability to discuss and create mood boards and floor plans for clients.
- Ability to create memorable customer experiences that lead to sales conversions.
- A record of meeting or exceeding sales targets using a consultative selling approach.
- Ability to collaborate with a team while driving individual sales results.
- Strong organization and efficiency managing multiple clients and projects and meeting timelines.
- Proficiency with Canva, interior design floor-planning software, and Google Suite, and comfort adapting to new platforms.
- Flexibility and a solutions-focused approach in a fast-paced, startup-like setting.
- Interest in current interior design and furniture trends and a strong eye for aesthetics.
- Availability for standard retail hours, including weekends.
- Ability to stand, bend, maneuver around the studio, and lift up to 50 lbs.
Nice To Haves
- Furniture or interior design sales experience.
- Experience with 2D and 3D design software.
- CRM experience.
Responsibilities
- Meet and exceed monthly sales quotas through exceptional customer service and product knowledge.
- Consult with clients in-store and virtually on furniture selections and design choices tailored to their needs.
- Manage the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
- Identify and pursue opportunities to increase sales and improve the studio customer experience.
- Develop expertise in product offerings and design services, and guide clients through purchasing decisions.
- Help clients complete room designs, including spatial planning, mood boards, and ensuring selected furniture has the proper size and fit.
- Maintain proactive, timely post-purchase communication to support customer satisfaction and encourage repeat business.
- Represent the brand and build community presence and customer relationships in Edina, Minnesota.
- Assist clients and arrange product displays, including handling furniture items as needed.
Benefits
- PTO.
- Medical, dental, and vision benefits.
- 401(k).
- Employee discounts on furniture and design services.
- Professional development and opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
