Design Expert, Sales - Interior Define

Havenly • Tysons Corner, VA

12d • Onsite

About The Position

Havenly is seeking a sales-driven Design Expert for its Interior Define Studio in Tysons Corner, Virginia. The role combines interior design expertise and consultative selling to deliver a high-end, personalized customer experience and drive sales growth. The Design Expert serves clients in the studio and virtually, guides them through furniture and design choices, and manages the customer journey from initial inquiry through purchase and follow-up. The position also supports local brand awareness and community relationships. This is a full-time role based in the Tysons Corner Studio in McLean, Virginia, with standard retail hours and weekend availability.

Requirements

• Two to three years of sales experience; furniture or interior design sales experience is preferred.
• Experience in the interior design and/or home furnishings industry.
• Ability to create and discuss mood boards and floor plans with clients.
• Strong customer-service skills and ability to create experiences that lead to sales conversions.
• Collaborative approach while contributing to shared team goals and individual sales success.
• Track record of meeting or exceeding sales targets using a consultative selling approach.
• Ability to manage multiple clients and projects efficiently and meet timelines and customer expectations.
• Proficiency with Canva, interior design floor-planning software, and Google Suite, and comfort adapting to new platforms.
• Flexibility and a solutions-focused approach in a fast-paced, startup-like environment.
• Strong aesthetic sense and interest in current interior design and furniture trends.
• Availability for standard retail hours and weekends.
• Ability to stand, bend, and maneuver in the studio, and lift up to 50 pounds and handle furniture as needed.

Nice To Haves

• Sales experience in furniture or interior design.
• Experience with 2D and 3D design software.
• CRM experience.

Responsibilities

• Meet and exceed monthly sales quotas through exceptional customer service and product knowledge.
• Consult with clients in-store and virtually on furniture selections and design choices tailored to their needs.
• Own the customer journey from initial inquiry through purchase execution, providing a smooth and personalized experience.
• Identify opportunities to grow sales and improve the customer experience in the studio.
• Develop expertise in product offerings and design services, and guide clients through purchasing decisions.
• Help clients complete room designs, create mood boards, and ensure selected furniture fits the space appropriately.
• Maintain proactive, timely post-purchase communication to support customer satisfaction and repeat business.
• Represent the brand and cultivate a community presence and local customer relationships in Tysons Corner.
• Assist clients and arrange product displays in the studio.

Benefits

• Paid time off (PTO).
• Medical, dental, and vision benefits.
• 401(k).
• Company equity.
• Employee discounts on furniture and design services.
• Professional development and opportunities for advancement.
• On-target earnings of $85,000–$100,000 or more per year, with a 60/40 split between base salary and commissions based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed