Design Expert, Sales - Interior Define

Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) • Tysons, VA

14d • $85,000 - $100,000 • Onsite

About The Position

Havenly is hiring a sales-driven Design Expert for its Interior Define studio in Tysons Corner, McLean, Virginia. The role delivers a high-end, personalized customer experience while driving sales growth. The Design Expert consults with customers in person and virtually, helping them choose furniture and design options suited to their needs, and manages the customer journey from initial inquiry through purchase and post-purchase follow-up. The position also supports room planning, mood-board creation, and ensuring selected furniture fits the space. The Design Expert builds product knowledge, pursues sales opportunities, and represents the brand in the local community.

This is a full-time position based in the Tysons Corner studio, with standard retail hours and weekend availability. The work involves standing, bending, maneuvering around the studio, assisting clients, arranging product displays, and lifting up to 50 pounds. On-target earnings are $85,000–$100,000+ per year, with a 60/40 split between base salary and performance-based commissions. Benefits include PTO, medical, dental and vision coverage, a 401(k), employee discounts on furniture and design services, and professional growth opportunities.

Requirements

• 2–3 years of sales experience; furniture or interior design sales experience is preferred.
• Experience in the interior design and/or home furnishings industry.
• Ability to discuss and create client mood boards and floor plans.
• Strong customer-service skills and ability to create customer experiences that result in sales conversions.
• A track record of meeting or exceeding sales targets using a consultative selling approach.
• Ability to collaborate with a team while also driving individual sales success.
• Organization and efficiency in managing multiple clients and projects and meeting timelines.
• Proficiency with Canva, interior design floor-planning software, and Google Suite, and comfort adapting to new platforms.
• Flexibility and a solutions-focused approach in a fast-paced, startup-like setting.
• Passion for interior design and furniture trends, with a strong eye for aesthetics.
• Availability for standard retail hours, including weekends.
• Ability to stand, bend, and maneuver in the studio, and lift up to 50 pounds.

Nice To Haves

• Furniture or interior design sales experience.
• Experience with CRM systems.
• Experience with 2D and 3D design software.

Responsibilities

• Meet and exceed monthly sales quotas through exceptional customer service and product knowledge.
• Consult with clients in-store and virtually about furniture selections and design choices tailored to their needs.
• Manage the customer journey from initial inquiry through purchase execution, providing a smooth and personalized experience.
• Identify opportunities to increase sales and improve the customer experience in the studio.
• Develop expertise in product offerings and design services, and guide clients through purchasing decisions.
• Help clients complete room designs, create mood boards, and ensure selected furniture is appropriately sized and fitted to the space.
• Communicate proactively and promptly with clients after purchase to support satisfaction and repeat business.
• Represent the brand and build local customer relationships and community presence in Tysons Corner.

Benefits

• Paid time off (PTO).
• Medical, dental, and vision benefits.
• 401(k).
• Employee discounts on furniture and design services.
• Professional development and opportunities for advancement.
• On-target earnings of $85,000–$100,000+ per year, with a 60/40 split between base salary and performance-based commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed