Design Expert, Sales - Interior Define
About The Position
Interior Define, part of the Havenly Brands family, is seeking a sales-driven Design Expert to join its San Francisco Studio team. The role delivers a high-end, personalized furniture-shopping experience while driving sales growth. Interior Define offers customizable furniture, including sofas, sectionals, chairs, and ottomans, with a range of fabrics, leg styles, lengths, and depths. The Design Expert consults with customers in person and virtually, guides them through furniture and design choices, and manages the customer journey from initial inquiry through purchase. The role includes helping clients complete room designs using spatial planning, mood boards, and floor plans; ensuring selected items fit appropriately; learning product offerings and design services; and maintaining post-purchase communication. The Design Expert also contributes to studio sales growth and develops local customer relationships as a brand ambassador. This is a full-time position based in the San Francisco Studio, with standard retail hours and weekend availability. The work involves standing, bending, and moving around the studio to assist clients and arrange product displays, as well as lifting and handling furniture items up to 50 lbs. Applications are accepted through November 30, 2026, or until the role is filled.
Requirements
- 2–3 years of sales experience, preferably in furniture or interior design.
- Experience in the interior design and/or home furnishings industry.
- Ability to speak to and create mood boards and floor plans for clients.
- Ability to create customer experiences that support sales conversions.
- Collaborative approach and ability to contribute to shared team goals while driving individual sales.
- Track record of meeting or exceeding sales targets using a consultative selling approach.
- Strong organization and efficiency in managing multiple clients and projects and meeting timelines.
- Proficiency with Canva, interior design floor-planning software, and Google Suite, and comfort adapting to new platforms.
- Flexibility and a solutions-focused approach in a fast-paced, startup-like setting.
- Passion for interior design and furniture trends, with a strong eye for aesthetics.
- Weekend availability.
- Ability to stand, bend, and maneuver in the studio, and lift and handle furniture items up to 50 lbs.
Nice To Haves
- Experience with 2D and 3D design software.
- CRM experience.
Responsibilities
- Meet and exceed monthly sales quotas through exceptional customer service and product knowledge.
- Consult with clients in-store and virtually about furniture selections and design choices tailored to their needs.
- Manage the customer journey from initial inquiry through purchase execution, providing a smooth and personalized experience.
- Identify and act on opportunities to increase sales and improve the customer experience in the studio.
- Develop expertise in product offerings and design services, and guide clients through purchase decisions.
- Help clients complete room designs using spatial planning, mood boards, and floor plans, and ensure selected furniture is properly sized and fitted.
- Communicate proactively with clients after purchase to support satisfaction and encourage repeat business.
- Represent the brand and build community presence and local customer relationships in San Francisco.
- Assist clients and arrange product displays in the studio.
Benefits
- Paid time off (PTO).
- Medical, dental, and vision benefits.
- 401(k).
- Employee discounts on furniture and design services.
- Professional development and opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
