Outside Sales Representative (Base + Commission, W2)

West Shore Home Recruiting•Battle Creek, MI
•$125,000•Onsite

About The Position

West Shore Home is hiring a Design Consultant, also described as an In-Home Sales Representative, to serve as the primary point of contact for customers. The role delivers the company’s sales method and helps customers agree to purchase its home improvement products and services, including bathrooms, flooring, windows, and doors. Sales appointments are approximately two hours, and leads are warm and pre-set; the role does not involve cold-calling or lead generation. The schedule rotates monthly between Monday–Friday, with availability from 9:00 AM to 7:00 PM, and Tuesday–Saturday, with weekday availability from 9:00 AM to 7:00 PM and Saturday hours from 9:00 AM to 2:00 PM. The representative attends weekly team meetings and training workshops. Compensation includes a competitive base salary, uncapped commission, and an annual net sales bonus program. Expected first-year income is stated as up to $200K+. West Shore Home is a technology-driven home improvement company operating in more than 40 locations nationwide with over 3,000 employees. The company describes a value-driven culture and community involvement through volunteering, giving back, and supporting nonprofits. The position requires a valid driver’s license and clean driving record, and a valid smartphone or smart device for two-factor authentication into required company systems. Employment is subject to pre-employment background screening and drug screening. Reasonable accommodations are available for qualified individuals with disabilities.

Requirements

  • Ability to quickly connect with people in an environment.
  • Competitive nature and drive to succeed.
  • Valid driver’s license with a clean driving record.
  • Previous sales experience; the posting also notes success among candidates from retail, hospitality, or other customer-facing roles.
  • Valid smartphone or smart device to access company-required systems using two-factor authentication.
  • Pre-employment background check and drug screen.
  • Bilingual Spanish/English candidates are encouraged to apply and should be proficient in English reading and writing.

Nice To Haves

  • Experience in sales, retail, hospitality, or other customer-facing roles.
  • Spanish/English bilingual ability with English reading and writing proficiency.
  • Military veterans and spouses are encouraged to apply.

Responsibilities

  • Serve as the primary point of contact for customers.
  • Deliver the West Shore Home sales method to secure customer agreements to purchase products and services.
  • Guide customers through a personalized, one-call-close sales process.
  • Attend weekly team meetings and training workshops.
  • Use company-required systems, accessed through a valid smart device and two-factor authentication.

Benefits

  • Comprehensive health insurance options, including medical, dental, vision, accident, life, critical illness, and short- and long-term disability coverage.
  • 401(k) retirement plan with company match.
  • HSA plan with company match.
  • Paid holidays and paid time off (PTO).
  • Employee referral program.
  • Employee discount program.
  • Paid training.
  • Unlimited professional growth potential.
  • Competitive base salary.
  • Uncapped commission.
  • Annual Net Sales Bonus Program.
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